Information we receive
We receive your name, email address, company name if provided, and inquiry details. We also record the time of your consent, the policy version and the form language. Please do not include sensitive personal information or confidential information that is unnecessary for your inquiry.
Purpose of use
We use this information to respond to your inquiry, clarify your requirements, discuss related services and proposals, and send materials you request. Agreement to this policy does not constitute consent to unrelated advertising or email newsletters; those require a separate choice where applicable.
Management and security
We take reasonable organizational and technical measures appropriate to the information, including access management, staff awareness and review of handling procedures, to help prevent unauthorized access, loss, alteration and disclosure. No security measure can eliminate every risk.
Third parties and service providers
We do not sell personal information. We do not provide it to third parties without consent except where permitted or required by applicable law. Where handling is entrusted to a service provider to fulfil the stated purpose, we limit the information to what is necessary, select providers appropriately and oversee their handling.
Handling across borders
If responding to an inquiry requires handling by our Japan or Vietnam operations or by an overseas service provider, we confirm the recipients and handling arrangements and follow applicable requirements, including providing information and obtaining separate consent where required. This general agreement does not replace any specifically required cross-border consent.
Retention and deletion
We retain information for the period reasonably necessary for the stated purpose and applicable obligations, then delete it or render it non-identifying when it is no longer needed.
Requests about your information
For requests to access, correct or delete your information, or to stop its use where applicable, contact us below. We verify your identity as necessary and respond within the scope of applicable law.
Applicable rules and policy updates
We follow applicable personal information protection requirements and review this policy as needed. Material changes are announced on this page; where required, we seek consent again.
Contact
TECHNEST — Personal information inquiries: info@technest.com.vn
