{"id":3446,"date":"2026-02-24T00:00:12","date_gmt":"2026-02-23T17:00:12","guid":{"rendered":"https:\/\/technest.com.vn\/?p=3446"},"modified":"2026-02-05T14:58:19","modified_gmt":"2026-02-05T07:58:19","slug":"bao-tri-ho-tro-ung-dung","status":"publish","type":"post","link":"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/","title":{"rendered":"B\u1ea3o tr\u00ec &#038; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec? L\u1ee3i \u00edch c\u1ed1t l\u00f5i"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Trong k\u1ef7 nguy\u00ean chuy\u1ec3n \u0111\u1ed5i s\u1ed1, vi\u1ec7c s\u1edf h\u1eefu m\u1ed9t \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng hay ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00f4ng c\u00f2n l\u00e0 l\u1ee3i th\u1ebf c\u1ea1nh tranh m\u00e0 \u0111\u00e3 tr\u1edf th\u00e0nh y\u00eau c\u1ea7u b\u1eaft bu\u1ed9c. Tuy nhi\u00ean, nhi\u1ec1u doanh nghi\u1ec7p th\u01b0\u1eddng l\u1ea7m t\u01b0\u1edfng r\u1eb1ng sau khi &#8220;go-live&#8221; th\u00e0nh c\u00f4ng l\u00e0 c\u00f4ng vi\u1ec7c \u0111\u00e3 ho\u00e0n t\u1ea5t. Th\u1ef1c t\u1ebf, v\u00f2ng \u0111\u1eddi c\u1ee7a m\u1ed9t s\u1ea3n ph\u1ea9m c\u00f4ng ngh\u1ec7 ch\u1ec9 th\u1ef1c s\u1ef1 b\u1eaft \u0111\u1ea7u sau khi ra m\u1eaft. \u0110\u1ec3 m\u1ed9t \u1ee9ng d\u1ee5ng v\u1eadn h\u00e0nh tr\u01a1n tru, kh\u00f4ng l\u1ed7i v\u00e0 lu\u00f4n \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c nhu c\u1ea7u thay \u0111\u1ed5i li\u00ean t\u1ee5c c\u1ee7a ng\u01b0\u1eddi d\u00f9ng, c\u00f4ng t\u00e1c <\/span><a title=\"b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/\"><b>b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><\/a><span style=\"font-weight: 400;\"> \u0111\u00f3ng vai tr\u00f2 s\u1ed1ng c\u00f2n. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd cung c\u1ea5p c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n t\u1eeb kh\u00e1i ni\u1ec7m \u0111\u1ebfn th\u1ef1c thi hi\u1ec7u qu\u1ea3 quy tr\u00ecnh n\u00e0y.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#1_Phat_trien_ung_dung_la_gi\" >1. Ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#Quy_trinh_xay_dung_phan_mem_SDLC\" >Quy tr\u00ecnh x\u00e2y d\u1ef1ng ph\u1ea7n m\u1ec1m (SDLC)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#Lua_chon_nen_tang_va_cong_nghe\" >L\u1ef1a ch\u1ecdn n\u1ec1n t\u1ea3ng v\u00e0 c\u00f4ng ngh\u1ec7<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#2_Bao_tri_ho_tro_ung_dung_la_gi\" >2. B\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#Khai_niem_bao_tri_phan_mem\" >Kh\u00e1i ni\u1ec7m b\u1ea3o tr\u00ec ph\u1ea7n m\u1ec1m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#Dich_vu_ho_tro_ung_dung_Application_Support\" >D\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng (Application Support)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#Su_khac_biet_giua_Bao_tri_va_ho_tro\" >S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa B\u1ea3o tr\u00ec v\u00e0 h\u1ed7 tr\u1ee3<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#3_Loi_ich_cua_phat_trien_va_bao_tri_ung_dung\" >3. L\u1ee3i \u00edch c\u1ee7a ph\u00e1t tri\u1ec3n v\u00e0 b\u1ea3o tr\u00ec \u1ee9ng d\u1ee5ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#4_Phuong_phap_tot_de_phat_trien_va_bao_tri_ung_dung\" >4. Ph\u01b0\u01a1ng ph\u00e1p t\u1ed1t \u0111\u1ec3 ph\u00e1t tri\u1ec3n v\u00e0 b\u1ea3o tr\u00ec \u1ee9ng d\u1ee5ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#Ap_dung_mo_hinh_Agile_va_DevOps\" >\u00c1p d\u1ee5ng m\u00f4 h\u00ecnh Agile v\u00e0 DevOps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#Kiem_thu_tu_dong_Automation_Testing\" >Ki\u1ec3m th\u1eed t\u1ef1 \u0111\u1ed9ng (Automation Testing)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#Tai_lieu_hoa_he_thong_Documentation\" >T\u00e0i li\u1ec7u h\u00f3a h\u1ec7 th\u1ed1ng (Documentation)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#5_Meo_de_thuc_hien_bao_tri_ho_tro_ung_dung_hieu_qua\" >5. M\u1eb9o \u0111\u1ec3 th\u1ef1c hi\u1ec7n b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng hi\u1ec7u qu\u1ea3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/technest.com.vn\/vi\/bao-tri-ho-tro-ung-dung\/#6_Tuong_lai_cua_bao_tri_ho_tro_ung_dung\" >6. T\u01b0\u01a1ng lai c\u1ee7a b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_Phat_trien_ung_dung_la_gi\"><\/span><b>1. Ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng kh\u00f4ng \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ec7c g\u00f5 nh\u1eefng d\u00f2ng code kh\u00f4 khan. \u0110\u00f3 l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh s\u00e1ng t\u1ea1o v\u00e0 k\u1ef9 thu\u1eadt ph\u1ee9c t\u1ea1p nh\u1eb1m gi\u1ea3i quy\u1ebft m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng ho\u1eb7c t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng kinh doanh. \u0110\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 n\u1ec1n t\u1ea3ng tr\u01b0\u1edbc khi b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n b\u1ea3o tr\u00ec, ch\u00fang ta c\u1ea7n xem x\u00e9t c\u00e1c kh\u00eda c\u1ea1nh c\u1ea5u th\u00e0nh n\u00ean qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n.<\/span><\/p>\n<figure id=\"attachment_3447\" aria-describedby=\"caption-attachment-3447\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3447 size-full\" title=\"Ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-1.jpg\" alt=\"Ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-1.jpg 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-1-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3447\" class=\"wp-caption-text\">Ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Quy_trinh_xay_dung_phan_mem_SDLC\"><\/span><b>Quy tr\u00ecnh x\u00e2y d\u1ef1ng ph\u1ea7n m\u1ec1m (SDLC)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">M\u1ecdi \u1ee9ng d\u1ee5ng th\u00e0nh c\u00f4ng \u0111\u1ec1u \u0111i qua V\u00f2ng \u0111\u1eddi ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m (SDLC). Quy tr\u00ecnh n\u00e0y b\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c thu th\u1eadp y\u00eau c\u1ea7u, ph\u00e2n t\u00edch t\u00ednh kh\u1ea3 thi, thi\u1ebft k\u1ebf giao di\u1ec7n (UI\/UX), l\u1eadp tr\u00ecnh, cho \u0111\u1ebfn ki\u1ec3m th\u1eed (Testing). M\u1ed7i giai \u0111o\u1ea1n \u0111\u1ec1u y\u00eau c\u1ea7u s\u1ef1 ph\u1ed1i h\u1ee3p ch\u1eb7t ch\u1ebd gi\u1eefa c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m cu\u1ed1i c\u00f9ng \u0111\u00fang v\u1edbi k\u1ef3 v\u1ecdng ban \u0111\u1ea7u.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Lua_chon_nen_tang_va_cong_nghe\"><\/span><b>L\u1ef1a ch\u1ecdn n\u1ec1n t\u1ea3ng v\u00e0 c\u00f4ng ngh\u1ec7<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">T\u00f9y v\u00e0o m\u1ee5c ti\u00eau, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ch\u1ecdn ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng Native (d\u00e0nh ri\u00eang cho iOS ho\u1eb7c Android), Hybrid (lai) ho\u1eb7c Web App. Vi\u1ec7c l\u1ef1a ch\u1ecdn &#8220;stack&#8221; c\u00f4ng ngh\u1ec7 (nh\u01b0 React Native, Flutter, hay Java\/Swift) s\u1ebd quy\u1ebft \u0111\u1ecbnh kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng v\u00e0 chi ph\u00ed <\/span><b>b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><span style=\"font-weight: 400;\"> sau n\u00e0y.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Bao_tri_ho_tro_ung_dung_la_gi\"><\/span><b>2. B\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">N\u1ebfu ph\u00e1t tri\u1ec3n \u1ee9ng d\u1ee5ng l\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t ng\u00f4i nh\u00e0, th\u00ec <\/span><b>b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><span style=\"font-weight: 400;\"> ch\u00ednh l\u00e0 vi\u1ec7c qu\u00e9t d\u1ecdn, s\u1eeda ch\u1eefa \u0111\u01b0\u1eddng \u1ed1ng n\u01b0\u1edbc v\u00e0 n\u00e2ng c\u1ea5p n\u1ed9i th\u1ea5t \u0111\u1ec3 ng\u00f4i nh\u00e0 lu\u00f4n \u0111\u00e1ng s\u1ed1ng. \u0110\u00e2y l\u00e0 t\u1eadp h\u1ee3p c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u1eb1m \u0111\u1ea3m b\u1ea3o ph\u1ea7n m\u1ec1m ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh trong m\u00f4i tr\u01b0\u1eddng th\u1ef1c t\u1ebf.<\/span><\/p>\n<figure id=\"attachment_3448\" aria-describedby=\"caption-attachment-3448\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3448 size-full\" title=\"B\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-2.jpg\" alt=\"B\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-2.jpg 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-2-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3448\" class=\"wp-caption-text\">B\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng l\u00e0 g\u00ec?<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Khai_niem_bao_tri_phan_mem\"><\/span><b>Kh\u00e1i ni\u1ec7m b\u1ea3o tr\u00ec ph\u1ea7n m\u1ec1m<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">B\u1ea3o tr\u00ec l\u00e0 qu\u00e1 tr\u00ecnh s\u1eeda l\u1ed7i, t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u su\u1ea5t v\u00e0 \u0111i\u1ec1u ch\u1ec9nh \u1ee9ng d\u1ee5ng \u0111\u1ec3 th\u00edch nghi v\u1edbi m\u00f4i tr\u01b0\u1eddng m\u1edbi (v\u00ed d\u1ee5: c\u1eadp nh\u1eadt h\u1ec7 \u0111i\u1ec1u h\u00e0nh m\u1edbi). N\u00f3 gi\u00fap lo\u1ea1i b\u1ecf c\u00e1c &#8220;n\u1ee3 k\u1ef9 thu\u1eadt&#8221; t\u00edch t\u1ee5 trong qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n n\u00f3ng v\u00e0 \u0111\u1ea3m b\u1ea3o h\u1ec7 th\u1ed1ng kh\u00f4ng b\u1ecb l\u1ed7i th\u1eddi.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Dich_vu_ho_tro_ung_dung_Application_Support\"><\/span><b>D\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng (Application Support)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">H\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng t\u1eadp trung v\u00e0o kh\u00eda c\u1ea1nh ng\u01b0\u1eddi d\u00f9ng. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc, x\u1eed l\u00fd s\u1ef1 c\u1ed1 t\u1ee9c th\u1eddi (incident management) v\u00e0 h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng. H\u1ed7 tr\u1ee3 th\u01b0\u1eddng \u0111\u01b0\u1ee3c chia th\u00e0nh c\u00e1c c\u1ea5p \u0111\u1ed9 (L1, L2, L3) t\u00f9y thu\u1ed9c v\u00e0o \u0111\u1ed9 kh\u00f3 c\u1ee7a v\u1ea5n \u0111\u1ec1 k\u1ef9 thu\u1eadt.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Su_khac_biet_giua_Bao_tri_va_ho_tro\"><\/span><b>S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa B\u1ea3o tr\u00ec v\u00e0 h\u1ed7 tr\u1ee3<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">D\u00f9 th\u01b0\u1eddng \u0111i \u0111\u00f4i v\u1edbi nhau, b\u1ea3o tr\u00ec thi\u00ean v\u1ec1 &#8220;h\u1eadu tr\u01b0\u1eddng&#8221; k\u1ef9 thu\u1eadt v\u00e0 m\u00e3 ngu\u1ed3n, trong khi h\u1ed7 tr\u1ee3 thi\u00ean v\u1ec1 &#8220;ti\u1ec1n tuy\u1ebfn&#8221; t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi d\u00f9ng v\u00e0 x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh h\u00e0ng ng\u00e0y. C\u1ea3 hai t\u1ea1o th\u00e0nh m\u1ed9t h\u1ec7 sinh th\u00e1i b\u1ea3o v\u1ec7 s\u1ee9c kh\u1ecfe cho \u1ee9ng d\u1ee5ng.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Loi_ich_cua_phat_trien_va_bao_tri_ung_dung\"><\/span><b>3. L\u1ee3i \u00edch c\u1ee7a ph\u00e1t tri\u1ec3n v\u00e0 b\u1ea3o tr\u00ec \u1ee9ng d\u1ee5ng<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u0110\u1ea7u t\u01b0 v\u00e0o ph\u00e1t tri\u1ec3n ban \u0111\u1ea7u l\u00e0 c\u1ea7n thi\u1ebft, nh\u01b0ng duy tr\u00ec ng\u00e2n s\u00e1ch cho <\/span><b>b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><span style=\"font-weight: 400;\"> m\u1edbi l\u00e0 c\u00e1ch \u0111\u1ec3 b\u1ea3o v\u1ec7 kho\u1ea3n \u0111\u1ea7u t\u01b0 \u0111\u00f3. Vi\u1ec7c th\u1ef1c hi\u1ec7n t\u1ed1t c\u1ea3 hai giai \u0111o\u1ea1n n\u00e0y mang l\u1ea1i nh\u1eefng l\u1ee3i \u00edch chi\u1ebfn l\u01b0\u1ee3c m\u00e0 kh\u00f4ng doanh nghi\u1ec7p n\u00e0o c\u00f3 th\u1ec3 ng\u00f3 l\u01a1.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng (UX): <\/b><span style=\"font-weight: 400;\">Kh\u00f4ng c\u00f3 g\u00ec khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng r\u1eddi b\u1ecf \u1ee9ng d\u1ee5ng nhanh h\u01a1n l\u00e0 l\u1ed7i (bug) ho\u1eb7c t\u1ed1c \u0111\u1ed9 t\u1ea3i ch\u1eadm. B\u1ea3o tr\u00ec \u0111\u1ecbnh k\u1ef3 gi\u00fap ph\u00e1t hi\u1ec7n s\u1edbm c\u00e1c \u0111i\u1ec3m ngh\u1ebdn, \u0111\u1ea3m b\u1ea3o giao di\u1ec7n lu\u00f4n m\u01b0\u1ee3t m\u00e0, t\u1eeb \u0111\u00f3 gia t\u0103ng t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng (retention rate).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0110\u1ea3m b\u1ea3o an ninh v\u00e0 b\u1ea3o m\u1eadt d\u1eef li\u1ec7u: <\/b><span style=\"font-weight: 400;\">C\u00e1c l\u1ed7 h\u1ed5ng b\u1ea3o m\u1eadt m\u1edbi \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n m\u1ed7i ng\u00e0y. Th\u00f4ng qua vi\u1ec7c b\u1ea3o tr\u00ec, c\u00e1c b\u1ea3n v\u00e1 l\u1ed7i (security patches) \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt k\u1ecbp th\u1eddi, b\u1ea3o v\u1ec7 th\u00f4ng tin nh\u1ea1y c\u1ea3m c\u1ee7a doanh nghi\u1ec7p v\u00e0 kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc c\u00e1c cu\u1ed9c t\u1ea5n c\u00f4ng m\u1ea1ng ng\u00e0y c\u00e0ng tinh vi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Gi\u1ea3m thi\u1ec3u chi ph\u00ed d\u00e0i h\u1ea1n: <\/b><span style=\"font-weight: 400;\">Nhi\u1ec1u doanh nghi\u1ec7p ng\u1ea1i chi ti\u1ec1n b\u1ea3o tr\u00ec h\u00e0ng th\u00e1ng, nh\u01b0ng chi ph\u00ed \u0111\u1ec3 c\u1ee9u v\u00e3n m\u1ed9t h\u1ec7 th\u1ed1ng b\u1ecb s\u1eadp ho\u00e0n to\u00e0n ho\u1eb7c b\u1ecb r\u00f2 r\u1ec9 d\u1eef li\u1ec7u s\u1ebd l\u1edbn g\u1ea5p nhi\u1ec1u l\u1ea7n. B\u1ea3o tr\u00ec ph\u00f2ng ng\u1eeba gi\u00fap ph\u00e1t hi\u1ec7n v\u1ea5n \u0111\u1ec1 khi ch\u00fang c\u00f2n nh\u1ecf, tr\u00e1nh &#8220;v\u1ebft n\u1ee9t&#8221; loang r\u1ed9ng th\u00e0nh th\u1ea3m h\u1ecda.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"4_Phuong_phap_tot_de_phat_trien_va_bao_tri_ung_dung\"><\/span><b>4. Ph\u01b0\u01a1ng ph\u00e1p t\u1ed1t \u0111\u1ec3 ph\u00e1t tri\u1ec3n v\u00e0 b\u1ea3o tr\u00ec \u1ee9ng d\u1ee5ng<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 t\u1ed1i \u01b0u, c\u00e1c \u0111\u1ed9i ng\u0169 k\u1ef9 thu\u1eadt kh\u00f4ng th\u1ec3 l\u00e0m vi\u1ec7c theo c\u1ea3m t\u00ednh. C\u1ea7n c\u00f3 nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn chu\u1ea9n qu\u1ed1c t\u1ebf \u0111\u1ec3 chu\u1ea9n h\u00f3a quy tr\u00ecnh ph\u00e1t tri\u1ec3n c\u0169ng nh\u01b0 <\/span><b>b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Ap_dung_mo_hinh_Agile_va_DevOps\"><\/span><b>\u00c1p d\u1ee5ng m\u00f4 h\u00ecnh Agile v\u00e0 DevOps<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Agile gi\u00fap vi\u1ec7c ph\u00e1t tri\u1ec3n linh ho\u1ea1t, chia nh\u1ecf giai \u0111o\u1ea1n \u0111\u1ec3 ph\u1ea3n h\u1ed3i nhanh. Trong khi \u0111\u00f3, DevOps x\u00f3a nh\u00f2a kho\u1ea3ng c\u00e1ch gi\u1eefa \u0111\u1ed9i ng\u0169 ph\u00e1t tri\u1ec3n (Dev) v\u00e0 \u0111\u1ed9i ng\u0169 v\u1eadn h\u00e0nh (Ops), gi\u00fap vi\u1ec7c tri\u1ec3n khai c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt b\u1ea3o tr\u00ec tr\u1edf n\u00ean t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 \u00edt sai s\u00f3t h\u01a1n.<\/span><\/p>\n<figure id=\"attachment_3449\" aria-describedby=\"caption-attachment-3449\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3449 size-full\" title=\"\u00c1p d\u1ee5ng m\u00f4 h\u00ecnh Agile v\u00e0 DevOps\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-3.jpeg\" alt=\"\u00c1p d\u1ee5ng m\u00f4 h\u00ecnh Agile v\u00e0 DevOps\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-3.jpeg 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-3-300x200.jpeg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3449\" class=\"wp-caption-text\">\u00c1p d\u1ee5ng m\u00f4 h\u00ecnh Agile v\u00e0 DevOps<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Kiem_thu_tu_dong_Automation_Testing\"><\/span><b>Ki\u1ec3m th\u1eed t\u1ef1 \u0111\u1ed9ng (Automation Testing)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Thay v\u00ec ki\u1ec3m tra th\u1ee7 c\u00f4ng m\u1ecdi t\u00ednh n\u0103ng sau m\u1ed7i l\u1ea7n c\u1eadp nh\u1eadt, vi\u1ec7c x\u00e2y d\u1ef1ng b\u1ed9 k\u1ecbch b\u1ea3n ki\u1ec3m th\u1eed t\u1ef1 \u0111\u1ed9ng gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 \u0111\u1ea3m b\u1ea3o c\u00e1c t\u00ednh n\u0103ng c\u0169 kh\u00f4ng b\u1ecb h\u1ecfng khi th\u00eam t\u00ednh n\u0103ng m\u1edbi (Regression Testing).<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tai_lieu_hoa_he_thong_Documentation\"><\/span><b>T\u00e0i li\u1ec7u h\u00f3a h\u1ec7 th\u1ed1ng (Documentation)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">M\u1ed9t trong nh\u1eefng sai l\u1ea7m l\u1edbn nh\u1ea5t l\u00e0 kh\u00f4ng l\u01b0u l\u1ea1i t\u00e0i li\u1ec7u k\u1ef9 thu\u1eadt. Vi\u1ec7c ghi ch\u00e9p r\u00f5 r\u00e0ng v\u1ec1 c\u1ea5u tr\u00fac code, API v\u00e0 logic nghi\u1ec7p v\u1ee5 gi\u00fap \u0111\u1ed9i ng\u0169 <\/span><b>b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><span style=\"font-weight: 400;\"> d\u1ec5 d\u00e0ng ti\u1ebfp qu\u1ea3n v\u00e0 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 m\u00e0 kh\u00f4ng c\u1ea7n &#8220;m\u00f2 m\u1eabm&#8221; l\u1ea1i t\u1eeb \u0111\u1ea7u.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_Meo_de_thuc_hien_bao_tri_ho_tro_ung_dung_hieu_qua\"><\/span><b>5. M\u1eb9o \u0111\u1ec3 th\u1ef1c hi\u1ec7n b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng hi\u1ec7u qu\u1ea3<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 quy tr\u00ecnh b\u1ea3o tr\u00ec kh\u00f4ng tr\u1edf th\u00e0nh g\u00e1nh n\u1eb7ng cho \u0111\u1ed9i ng\u0169 IT? D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng b\u00ed quy\u1ebft th\u1ef1c ti\u1ec5n \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a c\u00f4ng t\u00e1c <\/span><b>b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><span style=\"font-weight: 400;\"> gi\u00fap doanh nghi\u1ec7p v\u1eadn h\u00e0nh tr\u01a1n tru h\u01a1n.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng gi\u00e1m s\u00e1t 24\/7: <\/b><span style=\"font-weight: 400;\">S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 gi\u00e1m s\u00e1t (monitoring tools) nh\u01b0 <strong><a title=\"New Relic\" href=\"https:\/\/en.wikipedia.org\/wiki\/New_Relic\" target=\"_blank\" rel=\"nofollow noopener\">New Relic<\/a>, Datadog <\/strong>ho\u1eb7c <strong>Firebase Crashlytics<\/strong> \u0111\u1ec3 nh\u1eadn th\u00f4ng b\u00e1o ngay l\u1eadp t\u1ee9c khi \u1ee9ng d\u1ee5ng c\u00f3 d\u1ea5u hi\u1ec7u ch\u1eadm ho\u1eb7c s\u1eadp. \u0110\u1eebng \u0111\u1ee3i \u0111\u1ebfn khi kh\u00e1ch h\u00e0ng ph\u00e0n n\u00e0n m\u1edbi b\u1eaft \u0111\u1ea7u s\u1eeda ch\u1eefa.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Ph\u00e2n lo\u1ea1i \u01b0u ti\u00ean c\u00e1c y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3: <\/b><span style=\"font-weight: 400;\">Kh\u00f4ng ph\u1ea3i m\u1ecdi l\u1ed7i \u0111\u1ec1u c\u00f3 m\u1ee9c \u0111\u1ed9 nghi\u00eam tr\u1ecdng nh\u01b0 nhau. H\u00e3y ph\u00e2n lo\u1ea1i theo m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng: L\u1ed7i nghi\u00eam tr\u1ecdng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn thanh to\u00e1n c\u1ea7n x\u1eed l\u00fd ngay (P1), trong khi l\u1ed7i hi\u1ec3n th\u1ecb nh\u1ecf c\u00f3 th\u1ec3 x\u1eed l\u00fd sau (P3). \u0110i\u1ec1u n\u00e0y gi\u00fap \u0111i\u1ec1u ph\u1ed1i ngu\u1ed3n l\u1ef1c nh\u00e2n s\u1ef1 h\u1ee3p l\u00fd.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Thu th\u1eadp ph\u1ea3n h\u1ed3i ng\u01b0\u1eddi d\u00f9ng \u0111\u1ecbnh k\u1ef3: <\/b><span style=\"font-weight: 400;\">Ng\u01b0\u1eddi d\u00f9ng ch\u00ednh l\u00e0 nh\u1eefng &#8220;ng\u01b0\u1eddi ki\u1ec3m th\u1eed&#8221; t\u1ed1t nh\u1ea5t. H\u00e3y t\u00edch h\u1ee3p c\u00e1c c\u00f4ng c\u1ee5 \u0111\u00e1nh gi\u00e1 ngay trong app \u0111\u1ec3 hi\u1ec3u h\u1ecd \u0111ang g\u1eb7p kh\u00f3 kh\u0103n \u1edf \u0111\u00e2u. Nh\u1eefng ph\u1ea3n h\u1ed3i n\u00e0y l\u00e0 d\u1eef li\u1ec7u qu\u00fd gi\u00e1 \u0111\u1ec3 l\u00ean k\u1ebf ho\u1ea1ch b\u1ea3o tr\u00ec ho\u00e0n thi\u1ec7n t\u00ednh n\u0103ng.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"6_Tuong_lai_cua_bao_tri_ho_tro_ung_dung\"><\/span><b>6. T\u01b0\u01a1ng lai c\u1ee7a b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Th\u1ebf gi\u1edbi c\u00f4ng ngh\u1ec7 lu\u00f4n bi\u1ebfn \u0111\u1ed9ng v\u1edbi s\u1ef1 ra \u0111\u1eddi c\u1ee7a AI v\u00e0 Cloud Computing. Ng\u00e0nh <\/span><b>b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><span style=\"font-weight: 400;\"> c\u0169ng \u0111ang chuy\u1ec3n m\u00ecnh m\u1ea1nh m\u1ebd \u0111\u1ec3 th\u00edch nghi v\u1edbi nh\u1eefng xu h\u01b0\u1edbng m\u1edbi, h\u1ee9a h\u1eb9n s\u1ef1 thay \u0111\u1ed5i \u0111\u1ed9t ph\u00e1 trong c\u00e1ch ch\u00fang ta v\u1eadn h\u00e0nh ph\u1ea7n m\u1ec1m.<\/span><\/p>\n<figure id=\"attachment_3450\" aria-describedby=\"caption-attachment-3450\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3450 size-full\" title=\"T\u01b0\u01a1ng lai c\u1ee7a b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-4.jpeg\" alt=\"T\u01b0\u01a1ng lai c\u1ee7a b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-4.jpeg 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/02\/bao-tri-va-ho-tro-ung-dung-4-300x200.jpeg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3450\" class=\"wp-caption-text\">T\u01b0\u01a1ng lai c\u1ee7a b\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/figcaption><\/figure>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B\u1ea3o tr\u00ec d\u1ef1 \u0111o\u00e1n v\u1edbi tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI): <\/b><span style=\"font-weight: 400;\">Trong t\u01b0\u01a1ng lai g\u1ea7n, AI c\u00f3 kh\u1ea3 n\u0103ng d\u1ef1 \u0111o\u00e1n tr\u01b0\u1edbc khi n\u00e0o m\u1ed9t server s\u1ebd qu\u00e1 t\u1ea3i ho\u1eb7c \u0111o\u1ea1n code n\u00e0o c\u00f3 nguy c\u01a1 g\u00e2y l\u1ed7i d\u1ef1a tr\u00ean d\u1eef li\u1ec7u l\u1ecbch s\u1eed. Thay v\u00ec b\u1ea3o tr\u00ec ph\u1ea3n \u1ee9ng (\u0111\u1ee3i h\u1ecfng m\u1edbi s\u1eeda), ch\u00fang ta s\u1ebd chuy\u1ec3n sang b\u1ea3o tr\u00ec d\u1ef1 \u0111o\u00e1n (s\u1eeda tr\u01b0\u1edbc khi h\u1ecfng).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Chuy\u1ec3n d\u1ecbch l\u00ean Cloud-Native: <\/b><span style=\"font-weight: 400;\">Vi\u1ec7c b\u1ea3o tr\u00ec c\u00e1c h\u1ec7 th\u1ed1ng server v\u1eadt l\u00fd \u0111ang d\u1ea7n l\u00f9i v\u00e0o qu\u00e1 kh\u1ee9. C\u00e1c \u1ee9ng d\u1ee5ng hi\u1ec7n \u0111\u1ea1i \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean n\u1ec1n t\u1ea3ng Cloud gi\u00fap vi\u1ec7c n\u00e2ng c\u1ea5p, m\u1edf r\u1ed9ng t\u00e0i nguy\u00ean v\u00e0 sao l\u01b0u d\u1eef li\u1ec7u tr\u1edf n\u00ean d\u1ec5 d\u00e0ng v\u00e0 nhanh ch\u00f3ng h\u01a1n bao gi\u1edd h\u1ebft.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>S\u1ef1 l\u00ean ng\u00f4i c\u1ee7a No-code v\u00e0 Low-code: <\/b><span style=\"font-weight: 400;\">S\u1ef1 ph\u1ed5 bi\u1ebfn c\u1ee7a c\u00e1c n\u1ec1n t\u1ea3ng \u00edt d\u00f9ng code s\u1ebd thay \u0111\u1ed5i c\u00e1ch ch\u00fang ta h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng. Nh\u1eefng \u0111i\u1ec1u ch\u1ec9nh giao di\u1ec7n ho\u1eb7c logic \u0111\u01a1n gi\u1ea3n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi c\u00e1c nh\u00e2n vi\u00ean nghi\u1ec7p v\u1ee5 (Business Users) m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ee3i \u0111\u1ed9i ng\u0169 IT can thi\u1ec7p v\u00e0o m\u00e3 ngu\u1ed3n.<\/span><\/li>\n<\/ul>\n<p><b>B\u1ea3o tr\u00ec &amp; h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng<\/b><span style=\"font-weight: 400;\"> kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t chi ph\u00ed ph\u00e1t sinh phi\u1ec1n to\u00e1i, m\u00e0 l\u00e0 m\u1ed9t kho\u1ea3n \u0111\u1ea7u t\u01b0 chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 duy tr\u00ec s\u1ee9c s\u1ed1ng c\u1ee7a doanh nghi\u1ec7p trong l\u00f2ng kh\u00e1ch h\u00e0ng. M\u1ed9t \u1ee9ng d\u1ee5ng \u0111\u01b0\u1ee3c ch\u0103m s\u00f3c t\u1ed1t s\u1ebd mang l\u1ea1i ni\u1ec1m tin, s\u1ef1 \u1ed5n \u0111\u1ecbnh v\u00e0 l\u1ee3i nhu\u1eadn b\u1ec1n v\u1eefng.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong k\u1ef7 nguy\u00ean chuy\u1ec3n \u0111\u1ed5i s\u1ed1, vi\u1ec7c s\u1edf h\u1eefu m\u1ed9t \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng hay ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00f4ng c\u00f2n l\u00e0 l\u1ee3i th\u1ebf c\u1ea1nh tranh m\u00e0 \u0111\u00e3 tr\u1edf th\u00e0nh y\u00eau c\u1ea7u b\u1eaft bu\u1ed9c. Tuy nhi\u00ean, nhi\u1ec1u doanh nghi\u1ec7p th\u01b0\u1eddng l\u1ea7m t\u01b0\u1edfng r\u1eb1ng sau khi &#8220;go-live&#8221; th\u00e0nh c\u00f4ng l\u00e0 c\u00f4ng vi\u1ec7c \u0111\u00e3 ho\u00e0n t\u1ea5t. Th\u1ef1c<\/p>\n","protected":false},"author":1,"featured_media":3461,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[84],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/posts\/3446"}],"collection":[{"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/comments?post=3446"}],"version-history":[{"count":3,"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/posts\/3446\/revisions"}],"predecessor-version":[{"id":3456,"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/posts\/3446\/revisions\/3456"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/media\/3461"}],"wp:attachment":[{"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/media?parent=3446"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/categories?post=3446"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/technest.com.vn\/vi\/wp-json\/wp\/v2\/tags?post=3446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}