{"id":4354,"date":"2026-05-31T00:00:13","date_gmt":"2026-05-30T17:00:13","guid":{"rendered":"https:\/\/technest.com.vn\/?p=4354"},"modified":"2026-05-26T15:12:38","modified_gmt":"2026-05-26T08:12:38","slug":"crm-migration","status":"publish","type":"post","link":"https:\/\/technest.com.vn\/ja\/crm-migration\/","title":{"rendered":"CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f\u52b9\u7387\u7684\u306a\u30b7\u30b9\u30c6\u30e0\u79fb\u884c\u30d7\u30ed\u30bb\u30b9"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">\u5e02\u5834\u7af6\u4e89\u304c\u6fc0\u5316\u3059\u308b\u4e2d\u3067\u3001\u6700\u9069\u306aCRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306f\u3001\u4f01\u696d\u304c\u6301\u7d9a\u7684\u306a\u9867\u5ba2\u95a2\u4fc2\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306e\u6b7b\u6d3b\u554f\u984c\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u6a5f\u80fd\u4e0d\u8db3\u3084\u6210\u9577\u306e\u8db3\u304b\u305b\u3068\u306a\u308b\u53e4\u3044\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u3044\u7d9a\u3051\u305f\u3044\u7d44\u7e54\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u30c7\u30fc\u30bf\u3084\u30b7\u30b9\u30c6\u30e0\u3092\u65b0\u3057\u3044CRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3078\u79fb\u884c\u3059\u308b<a title=\"CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\uff08CRM Migration\uff09\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/\"><strong>CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\uff08CRM Migration\uff09<\/strong><\/a>\u304c\u3001\u591a\u304f\u306e\u4f01\u696d\u304b\u3089\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u672c\u8a18\u4e8b\u3067\u306f\u3001CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u5b9a\u7fa9\u3084\u5b9f\u65bd\u3059\u3079\u304d\u7406\u7531\u3001\u305d\u3057\u3066\u79fb\u884c\u30d7\u30ed\u30bb\u30b9\u3092\u6700\u3082\u52b9\u7387\u7684\u306b\u9032\u3081\u308b\u305f\u3081\u306e\u65b9\u6cd5\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%A8%E3%81%AF%EF%BC%9F\" >CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AB%E5%90%AB%E3%81%BE%E3%82%8C%E3%82%8B%E5%86%85%E5%AE%B9\" >CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u542b\u307e\u308c\u308b\u5185\u5bb9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#CRM%E5%B0%8E%E5%85%A5%EF%BC%88Implementation%EF%BC%89%E3%81%A8%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AE%E9%81%95%E3%81%84\" >CRM\u5c0e\u5165\uff08Implementation\uff09\u3068\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u9055\u3044<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#%E3%81%AA%E3%81%9CCRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E5%AE%9F%E6%96%BD%E3%81%99%E3%81%B9%E3%81%8D%E3%81%AA%E3%81%AE%E3%81%8B%EF%BC%9F\" >\u306a\u305cCRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3059\u3079\u304d\u306a\u306e\u304b\uff1f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#1_%E6%97%A2%E5%AD%98%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%8C%E8%A6%81%E6%B1%82%E3%82%92%E6%BA%80%E3%81%9F%E3%81%9B%E3%81%AA%E3%81%8F%E3%81%AA%E3%81%A3%E3%81%9F%E5%A0%B4%E5%90%88\" >1. \u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u304c\u8981\u6c42\u3092\u6e80\u305f\u305b\u306a\u304f\u306a\u3063\u305f\u5834\u5408<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#2_%E9%81%8B%E7%94%A8%E3%82%B3%E3%82%B9%E3%83%88%E3%81%AE%E5%A2%97%E5%A4%A7\" >2. \u904b\u7528\u30b3\u30b9\u30c8\u306e\u5897\u5927<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#3_%E9%A1%A7%E5%AE%A2%E4%BD%93%E9%A8%93%EF%BC%88CX%EF%BC%89%E3%81%AE%E5%90%91%E4%B8%8A\" >3. \u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u306e\u5411\u4e0a<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8B%E8%AA%B2%E9%A1%8C%E3%81%A8%E3%83%AA%E3%82%B9%E3%82%AF\" >CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u304a\u3051\u308b\u8ab2\u984c\u3068\u30ea\u30b9\u30af<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E6%88%90%E5%8A%9F%E3%81%95%E3%81%9B%E3%82%8B%E3%81%9F%E3%82%81%E3%81%AE%E3%82%B9%E3%83%86%E3%83%83%E3%83%97%E3%81%A8%E6%89%8B%E6%B3%95\" >CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u624b\u6cd5<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#%E3%82%B9%E3%83%86%E3%83%83%E3%83%971%EF%BC%9A%E7%8F%BE%E8%A1%8C%E3%83%87%E3%83%BC%E3%82%BF%E3%81%AE%E7%82%B9%E6%A4%9C%E3%81%A8%E3%82%AF%E3%83%AC%E3%83%B3%E3%82%B8%E3%83%B3%E3%82%B0\" >\u30b9\u30c6\u30c3\u30d71\uff1a\u73fe\u884c\u30c7\u30fc\u30bf\u306e\u70b9\u691c\u3068\u30af\u30ec\u30f3\u30b8\u30f3\u30b0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#%E3%82%B9%E3%83%86%E3%83%83%E3%83%972%EF%BC%9A%E3%83%87%E3%83%BC%E3%82%BF%E3%83%9E%E3%83%83%E3%83%94%E3%83%B3%E3%82%B0%EF%BC%88Data_Mapping%EF%BC%89\" >\u30b9\u30c6\u30c3\u30d72\uff1a\u30c7\u30fc\u30bf\u30de\u30c3\u30d4\u30f3\u30b0\uff08Data Mapping\uff09<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#%E3%82%B9%E3%83%86%E3%83%83%E3%83%973%EF%BC%9A%E3%83%86%E3%82%B9%E3%83%88%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AE%E5%AE%9F%E6%96%BD\" >\u30b9\u30c6\u30c3\u30d73\uff1a\u30c6\u30b9\u30c8\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u5b9f\u65bd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#%E3%82%B9%E3%83%86%E3%83%83%E3%83%974%EF%BC%9A%E6%9C%AC%E7%95%AA%E7%A7%BB%E8%A1%8C%E3%81%AE%E5%AE%9F%E6%96%BD%E3%81%A8%E6%A4%9C%E8%A8%BC\" >\u30b9\u30c6\u30c3\u30d74\uff1a\u672c\u756a\u79fb\u884c\u306e\u5b9f\u65bd\u3068\u691c\u8a3c<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#%E3%82%B9%E3%83%86%E3%83%83%E3%83%975%EF%BC%9A%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E6%95%99%E8%82%B2%E3%81%A8%E7%A7%BB%E8%A1%8C%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88\" >\u30b9\u30c6\u30c3\u30d75\uff1a\u30e6\u30fc\u30b6\u30fc\u6559\u80b2\u3068\u79fb\u884c\u30b5\u30dd\u30fc\u30c8<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#%E4%BC%81%E6%A5%AD%E3%81%AB%E9%81%A9%E3%81%97%E3%81%9FCRM%E3%81%AE%E9%81%B8%E3%81%B3%E6%96%B9\" >\u4f01\u696d\u306b\u9069\u3057\u305fCRM\u306e\u9078\u3073\u65b9<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%B3%AA%E5%95%8F%EF%BC%88FAQ%EF%BC%89\" >CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f\uff08FAQ\uff09<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#Q%EF%BC%9ACRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AB%E3%81%AF%E3%81%A9%E3%81%AE%E3%81%8F%E3%82%89%E3%81%84%E3%81%AE%E6%9C%9F%E9%96%93%E3%81%8C%E3%81%8B%E3%81%8B%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\" >Q\uff1aCRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u306f\u3069\u306e\u304f\u3089\u3044\u306e\u671f\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#Q%EF%BC%9ACRM%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AE%E7%A7%BB%E8%A1%8C%E3%81%AF%E8%87%AA%E5%88%86%E3%81%9F%E3%81%A1%E3%81%A7%E8%A1%8C%E3%81%86%E3%81%93%E3%81%A8%E3%81%8C%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\" >Q\uff1aCRM\u30b7\u30b9\u30c6\u30e0\u306e\u79fb\u884c\u306f\u81ea\u5206\u305f\u3061\u3067\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/technest.com.vn\/ja\/crm-migration\/#Q%EF%BC%9A%E3%81%AA%E3%81%9CCRM%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AE%E7%A7%BB%E8%A1%8C%E3%81%AB%E3%81%8A%E3%81%84%E3%81%A6%E3%83%87%E3%83%BC%E3%82%BF%E3%81%AE%E5%AE%89%E5%85%A8%E6%80%A7%E3%81%8C%E9%87%8D%E8%A6%81%E3%81%AA%E3%81%AE%E3%81%A7%E3%81%99%E3%81%8B%EF%BC%9F\" >Q\uff1a\u306a\u305cCRM\u30b7\u30b9\u30c6\u30e0\u306e\u79fb\u884c\u306b\u304a\u3044\u3066\u30c7\u30fc\u30bf\u306e\u5b89\u5168\u6027\u304c\u91cd\u8981\u306a\u306e\u3067\u3059\u304b\uff1f<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%A8%E3%81%AF%EF%BC%9F\"><\/span><b>CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u306f\u3001\u73fe\u5728\u4f7f\u7528\u3057\u3066\u3044\u308bCRM\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u3001\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u3001\u8a2d\u5b9a\u3001\u304a\u3088\u3073\u30d7\u30ed\u30bb\u30b9\u3092\u65b0\u3057\u3044CRM\u30b7\u30b9\u30c6\u30e0\u3078\u79fb\u884c\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u306e\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306f\u3001\u4f01\u696d\u306e\u6700\u3082\u91cd\u8981\u306a\u300c\u30c7\u30b8\u30bf\u30eb\u8cc7\u7523\u300d\u3067\u3042\u308b\u9867\u5ba2\u30c7\u30fc\u30bf\u306b\u76f4\u63a5\u95a2\u308f\u308b\u305f\u3081\u3001\u904b\u7528\u90e8\u9580\u3084IT\u90e8\u9580\u304c\u76f4\u9762\u3059\u308b\u4e2d\u3067\u6700\u3082\u8907\u96d1\u306a\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u4e00\u3064\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<figure id=\"attachment_4342\" aria-describedby=\"caption-attachment-4342\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4342 size-full\" title=\"CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/05\/crm-migration-1.png\" alt=\"CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/05\/crm-migration-1.png 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/05\/crm-migration-1-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-4342\" class=\"wp-caption-text\">CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AB%E5%90%AB%E3%81%BE%E3%82%8C%E3%82%8B%E5%86%85%E5%AE%B9\"><\/span><b>CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u542b\u307e\u308c\u308b\u5185\u5bb9<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u5b89\u5168\u306aCRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u306f\u3001\u901a\u5e38\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30c7\u30fc\u30bf\u306e\u79fb\u884c\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u9023\u7d61\u5148\u60c5\u5831\u3001\u53d6\u5f15\u5c65\u6b74<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\uff08\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\uff09\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u30ec\u30dd\u30fc\u30c8\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u5916\u90e8\u9023\u643a\u306e\u518d\u8a2d\u5b9a\uff1a<\/b><span style=\"font-weight: 400;\"> \u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c4\u30fc\u30eb\u3084\u4f1a\u8a08\u30bd\u30d5\u30c8\u306a\u3069\u306e\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u88fd\u30c4\u30fc\u30eb\u3068\u7d71\u5408\u3055\u308c\u305f\u81ea\u52d5\u5316\u30d7\u30ed\u30bb\u30b9\u306e\u518d\u69cb\u7bc9\u3002<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"CRM%E5%B0%8E%E5%85%A5%EF%BC%88Implementation%EF%BC%89%E3%81%A8%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AE%E9%81%95%E3%81%84\"><\/span><b>CRM\u5c0e\u5165\uff08Implementation\uff09\u3068\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u9055\u3044<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">CRM\u306e\u300c\u5c0e\u5165\u300d\u3068\u300c\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u300d\u3092\u533a\u5225\u3059\u308b\u3053\u3068\u306f\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002\u300c\u5c0e\u5165\u300d\u304c\u521d\u3081\u3066CRM\u3092\u69cb\u7bc9\u30fb\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3092\u6307\u3059\u306e\u306b\u5bfe\u3057\u3001\u300c\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u300d\u306f\u30c7\u30fc\u30bf\u306e\u6574\u5408\u6027\u3092\u4fdd\u3061\u306a\u304c\u3089\u65e7\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u65b0\u30b7\u30b9\u30c6\u30e0\u3078\u300c\u5207\u308a\u66ff\u3048\u308b\u300d\u30d7\u30ed\u30bb\u30b9\u3092\u6307\u3057\u307e\u3059\u3002\u3053\u306e\u9055\u3044\u306f\u3001\u8a08\u753b\u306e\u7acb\u3066\u65b9\u3001\u5b9f\u65bd\u671f\u9593\u3001\u305d\u3057\u3066\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u30ea\u30b9\u30af\u30ec\u30d9\u30eb\u306b\u5927\u304d\u304f\u5f71\u97ff\u3057\u307e\u3059\u3002<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"%E3%81%AA%E3%81%9CCRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E5%AE%9F%E6%96%BD%E3%81%99%E3%81%B9%E3%81%8D%E3%81%AA%E3%81%AE%E3%81%8B%EF%BC%9F\"><\/span><b>\u306a\u305cCRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3059\u3079\u304d\u306a\u306e\u304b\uff1f<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306f\u591a\u5927\u306a\u30ea\u30bd\u30fc\u30b9\u3092\u5fc5\u8981\u3068\u3059\u308b\u305f\u3081\u3001\u3059\u3079\u3066\u306e\u4f01\u696d\u304c\u3059\u3050\u306b\u53d6\u308a\u7d44\u3081\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u6b20\u9665\u306e\u3042\u308b\u53e4\u3044\u30b7\u30b9\u30c6\u30e0\u3092\u4f7f\u3044\u7d9a\u3051\u308b\u3053\u3068\u306f\u3001\u9577\u671f\u7684\u306b\u898b\u3066\u30d3\u30b8\u30cd\u30b9\u306b\u5927\u304d\u306a\u640d\u5931\u3092\u3082\u305f\u3089\u3059\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<figure id=\"attachment_4343\" aria-describedby=\"caption-attachment-4343\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4343 size-full\" title=\"\u306a\u305cCRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3059\u3079\u304d\u306a\u306e\u304b\uff1f\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/05\/crm-migration-2.png\" alt=\"\u306a\u305cCRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3059\u3079\u304d\u306a\u306e\u304b\uff1f\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/05\/crm-migration-2.png 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/05\/crm-migration-2-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-4343\" class=\"wp-caption-text\">\u306a\u305cCRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3059\u3079\u304d\u306a\u306e\u304b\uff1f<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"1_%E6%97%A2%E5%AD%98%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%8C%E8%A6%81%E6%B1%82%E3%82%92%E6%BA%80%E3%81%9F%E3%81%9B%E3%81%AA%E3%81%8F%E3%81%AA%E3%81%A3%E3%81%9F%E5%A0%B4%E5%90%88\"><\/span><b>1. \u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u304c\u8981\u6c42\u3092\u6e80\u305f\u305b\u306a\u304f\u306a\u3063\u305f\u5834\u5408<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30d3\u30b8\u30cd\u30b9\u306e\u898f\u6a21\u304c\u62e1\u5927\u3057\u3001\u9867\u5ba2\u6570\u304c\u5897\u3048\u3001\u3088\u308a\u6df1\u3044\u30c7\u30fc\u30bf\u5206\u6790\u304c\u5fc5\u8981\u306b\u306a\u308b\u3068\u3001\u53e4\u3044CRM\u306f\u9650\u754c\u3092\u9732\u5448\u3057\u307e\u3059\u3002\u53e4\u81ed\u3044\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3001\u81ea\u52d5\u5316\u6a5f\u80fd\u306e\u4e0d\u8db3\u3001\u73fe\u4ee3\u7684\u306a\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u306e\u96e3\u3057\u3055\u306a\u3069\u306f\u3001\u65b0\u3057\u3044\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3078\u79fb\u884c\u3059\u3079\u304d\u660e\u78ba\u306a\u30b5\u30a4\u30f3\u3067\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_%E9%81%8B%E7%94%A8%E3%82%B3%E3%82%B9%E3%83%88%E3%81%AE%E5%A2%97%E5%A4%A7\"><\/span><b>2. \u904b\u7528\u30b3\u30b9\u30c8\u306e\u5897\u5927<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u4f01\u696d\u304c\u4f9d\u7136\u3068\u3057\u3066\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306eCRM\u3092\u4f7f\u7528\u3057\u3066\u304a\u308a\u3001\u30b5\u30fc\u30d0\u30fc\u306e\u7dad\u6301\u8cbb\u3084\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3001IT\u30b5\u30dd\u30fc\u30c8\u306b\u591a\u984d\u306e\u30b3\u30b9\u30c8\u3092\u8cbb\u3084\u3057\u3066\u3044\u307e\u3059\u3002CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306eCRM\u306b\u79fb\u884c\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30b9\u30c8\u306e\u6700\u9069\u5316\u3060\u3051\u3067\u306a\u304f\u3001\u67d4\u8edf\u6027\u3068\u62e1\u5f35\u6027\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_%E9%A1%A7%E5%AE%A2%E4%BD%93%E9%A8%93%EF%BC%88CX%EF%BC%89%E3%81%AE%E5%90%91%E4%B8%8A\"><\/span><b>3. \u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u306e\u5411\u4e0a<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">AI\u3092\u642d\u8f09\u3057\u305f\u6b21\u4e16\u4ee3\u306e\u7d71\u5408\u578bCRM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3068\u9ad8\u5ea6\u306a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u73fe\u4ee3\u7684\u306a\u30b7\u30b9\u30c6\u30e0\u306b\u79fb\u884c\u3059\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u30c1\u30fc\u30e0\u304c\u3088\u308a\u8cea\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u9867\u5ba2\u7dad\u6301\u7387\u3068\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8B%E8%AA%B2%E9%A1%8C%E3%81%A8%E3%83%AA%E3%82%B9%E3%82%AF\"><\/span><b>CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u304a\u3051\u308b\u8ab2\u984c\u3068\u30ea\u30b9\u30af<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306f\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u304c\u3001\u3059\u3079\u3066\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u304c\u6700\u521d\u304b\u3089\u9806\u8abf\u306b\u9032\u3080\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u4e00\u822c\u7684\u306a\u30ea\u30b9\u30af\u3092\u4e8b\u524d\u306b\u628a\u63e1\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u6e96\u5099\u3068\u5c0e\u5165\u3092\u3088\u308a\u4e3b\u4f53\u7684\u306b\u9032\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30c7\u30fc\u30bf\u306e\u6d88\u5931\u3068\u4e56\u96e2\uff1a<\/b><span style=\"font-weight: 400;\"> \u6700\u5927\u306e\u30ea\u30b9\u30af\u306f\u3001\u69cb\u9020\u306e\u7570\u306a\u308b2\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u9593\u3067\u30c7\u30fc\u30bf\u3092\u8ee2\u9001\u3059\u308b\u969b\u306b\u3001\u30c7\u30fc\u30bf\u304c\u6d88\u5931\u3057\u305f\u308a\u5909\u5f62\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u30af\u30ec\u30f3\u30b8\u30f3\u30b0\uff08\u6a19\u6e96\u5316\uff09\u3092\u884c\u308f\u306a\u3044\u3068\u3001\u91cd\u8907\u60c5\u5831\u3001\u8aa4\u3063\u305f\u96fb\u8a71\u756a\u53f7\u3001\u67b6\u7a7a\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u306a\u3069\u306e\u300c\u30c7\u30fc\u30bf\u306e\u3054\u307f\u300d\u307e\u3067\u65b0\u30b7\u30b9\u30c6\u30e0\u306b\u6301\u3061\u8fbc\u3080\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u5f93\u696d\u54e1\u306b\u3088\u308b\u65b0\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u62b5\u6297\uff1a<\/b><span style=\"font-weight: 400;\"> \u4eba\u9593\u306b\u306f\u9577\u5e74\u6163\u308c\u89aa\u3057\u3093\u3060\u4ed5\u4e8b\u306e\u9032\u3081\u65b9\u3092\u5909\u3048\u305f\u304f\u306a\u3044\u3068\u3044\u3046\u50be\u5411\u304c\u3042\u308a\u307e\u3059\u3002\u5341\u5206\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3084\u610f\u8b58\u6539\u9769\u304c\u884c\u308f\u308c\u306a\u3044\u5834\u5408\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u65b0\u3057\u3044CRM\u306e\u4f7f\u7528\u3092\u62d2\u5426\u3057\u3001\u6280\u8853\u6295\u8cc7\u304c\u7121\u99c4\u306b\u306a\u3063\u3066\u3057\u307e\u3046\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u65e5\u5e38\u696d\u52d9\u306e\u4e2d\u65ad\uff1a<\/b><span style=\"font-weight: 400;\"> \u5927\u898f\u6a21\u306a\u30c7\u30fc\u30bf\u69cb\u9020\u306e\u79fb\u884c\u4f5c\u696d\u4e2d\u3001\u6570\u6642\u9593\u304b\u3089\u6570\u65e5\u9593\u306b\u308f\u305f\u3063\u3066\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u304c\u6a5f\u80fd\u3057\u306a\u304f\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5408\u7406\u7684\u306a\u79fb\u884c\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092\u7acb\u3066\u306a\u3051\u308c\u3070\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u306e\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306b\u5fc5\u8981\u306a\u60c5\u5831\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308b\u3068\u3044\u3063\u305f\u4e8b\u614b\u3092\u62db\u304d\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u4e88\u7b97\u3068\u4e88\u5b9a\u671f\u9593\u306e\u8d85\u904e\uff1a<\/b><span style=\"font-weight: 400;\"> \u8a08\u753b\u5916\u306e\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u767a\u751f\u3059\u308b\u3053\u3068\u3067\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u8cbb\u7528\u304c\u9ad8\u9a30\u3059\u308b\u3053\u3068\u304c\u3088\u304f\u3042\u308a\u307e\u3059\u3002\u5177\u4f53\u7684\u306a\u30de\u30a4\u30eb\u30b9\u30c8\u30fc\u30f3\u3092\u8a2d\u5b9a\u3057\u305f\u660e\u78ba\u306a\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u304c\u306a\u3051\u308c\u3070\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306f\u7121\u671f\u9650\u306b\u9577\u5f15\u304d\u3001\u7d44\u7e54\u5168\u4f53\u306b\u75b2\u5f0a\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%82%92%E6%88%90%E5%8A%9F%E3%81%95%E3%81%9B%E3%82%8B%E3%81%9F%E3%82%81%E3%81%AE%E3%82%B9%E3%83%86%E3%83%83%E3%83%97%E3%81%A8%E6%89%8B%E6%B3%95\"><\/span><b>CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u624b\u6cd5<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u4e0a\u8ff0\u306e\u8ab2\u984c\u3092\u514b\u670d\u3059\u308b\u305f\u3081\u306b\u3001\u4f01\u696d\u306f\u6a19\u6e96\u7684\u304b\u3064\u79d1\u5b66\u7684\u306a\u79fb\u884c\u30d7\u30ed\u30bb\u30b9\u3092\u9069\u7528\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u6210\u529f\u306b\u306f\u3001IT\u90e8\u9580\u3001\u7d4c\u55b6\u5c64\u3001\u305d\u3057\u3066\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u306e\u5bc6\u63a5\u306a\u9023\u643a\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u4ee5\u4e0b\u306e5\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u5b89\u5168\u304b\u3064\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u57fa\u76e4\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<figure id=\"attachment_4344\" aria-describedby=\"caption-attachment-4344\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4344 size-full\" title=\"CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u624b\u6cd5\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/05\/crm-migration-3.png\" alt=\"CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u624b\u6cd5\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/05\/crm-migration-3.png 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/05\/crm-migration-3-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-4344\" class=\"wp-caption-text\">CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u624b\u6cd5<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"%E3%82%B9%E3%83%86%E3%83%83%E3%83%971%EF%BC%9A%E7%8F%BE%E8%A1%8C%E3%83%87%E3%83%BC%E3%82%BF%E3%81%AE%E7%82%B9%E6%A4%9C%E3%81%A8%E3%82%AF%E3%83%AC%E3%83%B3%E3%82%B8%E3%83%B3%E3%82%B0\"><\/span><b>\u30b9\u30c6\u30c3\u30d71\uff1a\u73fe\u884c\u30c7\u30fc\u30bf\u306e\u70b9\u691c\u3068\u30af\u30ec\u30f3\u30b8\u30f3\u30b0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u79fb\u884c\u3092\u958b\u59cb\u3059\u308b\u524d\u306b\u3001\u65e7\u30b7\u30b9\u30c6\u30e0\u5185\u306e\u30c7\u30fc\u30bf\u3092\u7cbe\u67fb\u3057\u307e\u3059\u3002\u91cd\u8907\u30c7\u30fc\u30bf\u306e\u524a\u9664\u3001\u8aa4\u3063\u305f\u60c5\u5831\u306e\u66f4\u65b0\u3001\u30d5\u30a9\u30fc\u30de\u30c3\u30c8\u306e\u6a19\u6e96\u5316\u3092\u884c\u3044\u307e\u3059\u3002\u3053\u306e\u4f5c\u696d\u306b\u306f\u6642\u9593\u3092\u8981\u3057\u307e\u3059\u304c\u3001\u975e\u5e38\u306b\u91cd\u8981\u3067\u3059\u3002\u300c\u3054\u307f\u300d\u306e\u3088\u3046\u306a\u30c7\u30fc\u30bf\u3092\u65b0\u30b7\u30b9\u30c6\u30e0\u306b\u5f15\u304d\u7d99\u3050\u3068\u3001\u5c06\u6765\u7684\u306b\u3055\u3089\u306a\u308b\u554f\u984c\u3092\u5f15\u304d\u8d77\u3053\u3059\u304b\u3089\u3067\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"%E3%82%B9%E3%83%86%E3%83%83%E3%83%972%EF%BC%9A%E3%83%87%E3%83%BC%E3%82%BF%E3%83%9E%E3%83%83%E3%83%94%E3%83%B3%E3%82%B0%EF%BC%88Data_Mapping%EF%BC%89\"><\/span><b>\u30b9\u30c6\u30c3\u30d72\uff1a\u30c7\u30fc\u30bf\u30de\u30c3\u30d4\u30f3\u30b0\uff08Data Mapping\uff09<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u65e7\u30b7\u30b9\u30c6\u30e0\u306e\u5404\u9805\u76ee\uff08\u30d5\u30a3\u30fc\u30eb\u30c9\uff09\u3092\u65b0\u30b7\u30b9\u30c6\u30e0\u306e\u3069\u306e\u9805\u76ee\u306b\u5bfe\u5fdc\u3055\u305b\u308b\u304b\u3092\u5b9a\u7fa9\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u65e7CRM\u306e\u300c\u9867\u5ba2\u540d\u300d\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u3001\u65b0CRM\u306e\u300c\u9023\u7d61\u5148\u6c0f\u540d\u300d\u306b\u5bfe\u5fdc\u3055\u305b\u308b\u3068\u3044\u3063\u305f\u4f5c\u696d\u3067\u3059\u3002\u8a73\u7d30\u306a\u30c7\u30fc\u30bf\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u79fb\u884c\u4e2d\u306e\u6df7\u4e71\u3084\u60c5\u5831\u306e\u7d1b\u5931\u3092\u9632\u304e\u307e\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"%E3%82%B9%E3%83%86%E3%83%83%E3%83%973%EF%BC%9A%E3%83%86%E3%82%B9%E3%83%88%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AE%E5%AE%9F%E6%96%BD\"><\/span><b>\u30b9\u30c6\u30c3\u30d73\uff1a\u30c6\u30b9\u30c8\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u5b9f\u65bd<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u6700\u521d\u304b\u3089\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u3092\u79fb\u884c\u3057\u3066\u306f\u3044\u3051\u307e\u305b\u3093\u3002\u307e\u305a\u306f\u5c0f\u898f\u6a21\u306a\u30c7\u30fc\u30bf\u30bb\u30c3\u30c8\u3092\u9078\u629e\u3057\u3066\u30c6\u30b9\u30c8\u79fb\u884c\u3092\u884c\u3044\u3001\u7d50\u679c\u306e\u78ba\u8a8d\u3068\u30a8\u30e9\u30fc\u306e\u691c\u51fa\u3092\u672c\u756a\u74b0\u5883\u3078\u306e\u5c55\u958b\u524d\u306b\u884c\u3044\u307e\u3059\u3002\u3053\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u3088\u308a\u3001\u5f8c\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u306b\u304b\u304b\u308b\u6642\u9593\u3068\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u7bc0\u7d04\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"%E3%82%B9%E3%83%86%E3%83%83%E3%83%974%EF%BC%9A%E6%9C%AC%E7%95%AA%E7%A7%BB%E8%A1%8C%E3%81%AE%E5%AE%9F%E6%96%BD%E3%81%A8%E6%A4%9C%E8%A8%BC\"><\/span><b>\u30b9\u30c6\u30c3\u30d74\uff1a\u672c\u756a\u79fb\u884c\u306e\u5b9f\u65bd\u3068\u691c\u8a3c<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u9031\u672b\u3084\u591c\u9593\u306a\u3069\u3001\u30b7\u30b9\u30c6\u30e0\u4e0a\u306e\u53d6\u5f15\u304c\u6700\u3082\u5c11\u306a\u3044\u6642\u9593\u5e2f\u3092\u9078\u3093\u3067\u5168\u30c7\u30fc\u30bf\u306e\u79fb\u884c\u3092\u5b9f\u65bd\u3057\u307e\u3059\u3002\u540c\u671f\u4e2d\u306e\u30c7\u30fc\u30bf\u306b\u9f5f\u9f6c\u304c\u751f\u3058\u306a\u3044\u3088\u3046\u3001\u65e7CRM\u306e\u7de8\u96c6\u6a29\u9650\u3092\u30ed\u30c3\u30af\u3057\u305f\u72b6\u614b\u3067\u4f5c\u696d\u3092\u9032\u3081\u307e\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"%E3%82%B9%E3%83%86%E3%83%83%E3%83%975%EF%BC%9A%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E6%95%99%E8%82%B2%E3%81%A8%E7%A7%BB%E8%A1%8C%E3%82%B5%E3%83%9D%E3%83%BC%E3%83%88\"><\/span><b>\u30b9\u30c6\u30c3\u30d75\uff1a\u30e6\u30fc\u30b6\u30fc\u6559\u80b2\u3068\u79fb\u884c\u30b5\u30dd\u30fc\u30c8<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30c7\u30fc\u30bf\u79fb\u884c\u304c\u5b8c\u4e86\u3057\u3066\u7d42\u308f\u308a\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5f93\u696d\u54e1\u3078\u306e\u64cd\u4f5c\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306e\u5b9f\u65bd\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53ce\u96c6\u3001\u305d\u3057\u3066\u5c0e\u5165\u521d\u671f\u6bb5\u968e\u306b\u304a\u3051\u308b\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306e\u69cb\u7bc9\u3053\u305d\u304c\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u771f\u306e\u6210\u529f\u306b\u5c0e\u304f\u9375\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"%E4%BC%81%E6%A5%AD%E3%81%AB%E9%81%A9%E3%81%97%E3%81%9FCRM%E3%81%AE%E9%81%B8%E3%81%B3%E6%96%B9\"><\/span><b>\u4f01\u696d\u306b\u9069\u3057\u305fCRM\u306e\u9078\u3073\u65b9<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u59cb\u3059\u308b\u524d\u306e\u6700\u3082\u91cd\u8981\u306a\u6c7a\u65ad\u306e\u4e00\u3064\u306f\u3001\u79fb\u884c\u5148\u3068\u306a\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u6b63\u3057\u304f\u9078\u629e\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u8aa4\u3063\u305fCRM\u3092\u9078\u3093\u3067\u3057\u307e\u3046\u3068\u3001\u79fb\u884c\u306b\u8cbb\u3084\u3057\u305f\u30ea\u30bd\u30fc\u30b9\u304c\u7121\u99c4\u306b\u306a\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u6570\u5e74\u5f8c\u306b\u518d\u3073\u540c\u3058\u30d7\u30ed\u30bb\u30b9\u3092\u7e70\u308a\u8fd4\u3055\u3056\u308b\u3092\u5f97\u306a\u3044\u72b6\u6cc1\u306b\u9665\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30cb\u30fc\u30ba\u306e\u660e\u78ba\u5316\u3068\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306e\u7b56\u5b9a\uff1a<\/b><span style=\"font-weight: 400;\"> CRM\u3067\u4f55\u3092\u5b9f\u73fe\u3057\u305f\u3044\u306e\u304b\uff1f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u81ea\u52d5\u5316\u306f\u5fc5\u8981\u304b\uff1f\u30e6\u30fc\u30b6\u30fc\u6570\u306f\u4f55\u540d\u304b\uff1f\u65e2\u5b58\u306eERP\u30b7\u30b9\u30c6\u30e0\u3084\u4f1a\u8a08\u30bd\u30d5\u30c8\u3068\u306e\u9023\u643a\u306f\u5fc5\u8981\u304b\uff1f\u3053\u308c\u3089\u306e\u554f\u3044\u306b\u7b54\u3048\u308b\u3053\u3068\u3067\u3001\u5019\u88dc\u3068\u306a\u308b\u30ea\u30b9\u30c8\u3092\u5927\u5e45\u306b\u7d5e\u308a\u8fbc\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u62e1\u5f35\u6027\u306e\u59a5\u5f53\u306a\u8a55\u4fa1\uff1a<\/b><span style=\"font-weight: 400;\"> \u512a\u308c\u305fCRM\u3068\u306f\u3001\u73fe\u5728\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u3060\u3051\u3067\u306a\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u306b\u5408\u308f\u305b\u3066\u62e1\u5f35\u3067\u304d\u308b\u3082\u306e\u3067\u3059\u3002\u62e1\u5f35API\u3092\u5099\u3048\u3001\u4e00\u822c\u7684\u306a\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3001\u30d9\u30f3\u30c0\u30fc\u306b\u3088\u308b\u660e\u78ba\u306a\u958b\u767a\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u304c\u3042\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u512a\u5148\u3057\u307e\u3057\u3087\u3046\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u7dcf\u6240\u6709\u30b3\u30b9\u30c8\uff08TCO\uff09\u306e\u6bd4\u8f03\uff1a<\/b><span style=\"font-weight: 400;\"> \u6708\u984d\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u6599\u91d1\u3060\u3051\u306b\u76ee\u3092\u5411\u3051\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002CRM\u306e\u7dcf\u30b3\u30b9\u30c8\u306b\u306f\u3001\u958b\u767a\u8cbb\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u8cbb\u3001\u9069\u5207\u306a\u69cb\u7bc9\u8cbb\u7528\u3001\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u3001\u305d\u3057\u3066\u5c06\u6765\u7684\u306a\u62e1\u5f35\u8cbb\u7528\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u8981\u7d20\u3092\u7db2\u7f85\u7684\u306b\u8a55\u4fa1\u3059\u308b\u3053\u3068\u3067\u3001\u9069\u5207\u306a\u8ca1\u52d9\u5224\u65ad\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u4e88\u671f\u305b\u306c\u8cbb\u7528\u306e\u767a\u751f\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"CRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AB%E9%96%A2%E3%81%99%E3%82%8B%E3%82%88%E3%81%8F%E3%81%82%E3%82%8B%E8%B3%AA%E5%95%8F%EF%BC%88FAQ%EF%BC%89\"><\/span><b>CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u3088\u304f\u3042\u308b\u8cea\u554f\uff08FAQ\uff09<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">CRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30d9\u30c8\u30ca\u30e0\u306e\u591a\u304f\u306e\u4f01\u696d\u306b\u3068\u3063\u3066\u307e\u3060\u6bd4\u8f03\u7684\u65b0\u3057\u3044\u30c8\u30d4\u30c3\u30af\u3067\u3059\u3002\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u691c\u8a0e\u3059\u308b\u969b\u306b\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u3088\u304f\u62b1\u304f\u8cea\u554f\u3092\u4ee5\u4e0b\u306b\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Q%EF%BC%9ACRM%E3%83%9E%E3%82%A4%E3%82%B0%E3%83%AC%E3%83%BC%E3%82%B7%E3%83%A7%E3%83%B3%E3%81%AB%E3%81%AF%E3%81%A9%E3%81%AE%E3%81%8F%E3%82%89%E3%81%84%E3%81%AE%E6%9C%9F%E9%96%93%E3%81%8C%E3%81%8B%E3%81%8B%E3%82%8A%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span><b>Q\uff1aCRM\u30de\u30a4\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u306f\u3069\u306e\u304f\u3089\u3044\u306e\u671f\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u304b\uff1f<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u5b9f\u884c\u671f\u9593\u306f\u3001\u30c7\u30fc\u30bf\u91cf\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u8907\u96d1\u3055\u3001\u304a\u3088\u3073\u958b\u767a\u30ea\u30bd\u30fc\u30b9\u306b\u4f9d\u5b58\u3057\u307e\u3059\u3002\u5c0f\u898f\u6a21\u306a\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u3042\u308c\u3070\u6570\u9031\u9593\u3067\u5b8c\u4e86\u3057\u307e\u3059\u304c\u3001\u6570\u767e\u4e07\u4ef6\u306e\u9867\u5ba2\u30ec\u30b3\u30fc\u30c9\u3092\u6301\u3064\u5927\u4f01\u696d\u306e\u5834\u5408\u30013\u301c6\u30f6\u6708\u3001\u3042\u308b\u3044\u306f\u305d\u308c\u4ee5\u4e0a\u306e\u671f\u9593\u3092\u8981\u3059\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Q%EF%BC%9ACRM%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AE%E7%A7%BB%E8%A1%8C%E3%81%AF%E8%87%AA%E5%88%86%E3%81%9F%E3%81%A1%E3%81%A7%E8%A1%8C%E3%81%86%E3%81%93%E3%81%A8%E3%81%8C%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B%EF%BC%9F\"><\/span><b>Q\uff1aCRM\u30b7\u30b9\u30c6\u30e0\u306e\u79fb\u884c\u306f\u81ea\u5206\u305f\u3061\u3067\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u304b\uff1f<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 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