{"id":3287,"date":"2026-02-06T00:00:55","date_gmt":"2026-02-05T17:00:55","guid":{"rendered":"https:\/\/technest.com.vn\/?p=3287"},"modified":"2026-02-09T09:02:39","modified_gmt":"2026-02-09T02:02:39","slug":"crm-software","status":"publish","type":"post","link":"https:\/\/technest.com.vn\/ja\/crm-software\/","title":{"rendered":"CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306f\u4f55\u3067\u3059\u304b? \u6982\u5ff5\u3001\u5229\u70b9\u3001\u6a5f\u80fd"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">2026\u5e74\u306e\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306b\u304a\u3044\u3066\u3001\u30c7\u30fc\u30bf\u306f\u4f01\u696d\u306e\u300c\u77f3\u6cb9\u300d\u306b\u4f8b\u3048\u3089\u308c\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u63a1\u6398\u3057\u51e6\u7406\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u304c\u306a\u3051\u308c\u3070\u3001\u30c7\u30fc\u30bf\u306f\u5358\u306a\u308b\u751f\u6c17\u306e\u306a\u3044\u6570\u5b57\u306e\u7f85\u5217\u306b\u3059\u304e\u307e\u305b\u3093\u3002\u305d\u3053\u3067\u3001<\/span><a title=\"CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/\"><b>CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/b><\/a><span style=\"font-weight: 400;\">\u304c\u3001\u60c5\u5831\u306e\u7ba1\u7406\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u3092\u6df1\u304f\u7406\u89e3\u3057\u5f37\u56fa\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u305f\u3081\u306e\u6226\u7565\u7684\u306a\u300c\u6b66\u5668\u300d\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u672c\u8a18\u4e8b\u3067\u306f\u3001\u6982\u5ff5\u304b\u3089\u30e1\u30ea\u30c3\u30c8\u3001\u3055\u3089\u306b\u306f\u6700\u65b0\u306eCRM\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u8a73\u7d30\u306a\u30d7\u30ed\u30bb\u30b9\u307e\u3067\u3001\u5305\u62ec\u7684\u306a\u8996\u70b9\u3067\u89e3\u8aac\u3057\u307e\u3059\u3002<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#CRM%E3%82%BD%E3%83%95%E3%83%88%E3%82%A6%E3%82%A7%E3%82%A2%E3%81%A8%E3%81%AF%E4%BD%95%E3%81%8B%EF%BC%9F\" >CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306f\u4f55\u304b\uff1f<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#CRM%E3%81%AE%E6%A6%82%E5%BF%B5\" >CRM\u306e\u6982\u5ff5<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#%E7%A4%BE%E5%86%85%E3%81%A7%E8%AA%B0%E3%81%8CCRM%E3%82%92%E4%BD%BF%E7%94%A8%E3%81%99%E3%82%8B%E3%81%AE%E3%81%8B%EF%BC%9F\" >\u793e\u5185\u3067\u8ab0\u304cCRM\u3092\u4f7f\u7528\u3059\u308b\u306e\u304b\uff1f<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#CRM%E3%82%BD%E3%83%95%E3%83%88%E3%82%A6%E3%82%A7%E3%82%A2%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\" >CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#%E4%BC%81%E6%A5%AD%E3%81%AF%E3%81%84%E3%81%A4CRM%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%81%B9%E3%81%8D%E3%81%8B%EF%BC%9F\" >\u4f01\u696d\u306f\u3044\u3064CRM\u3092\u5c0e\u5165\u3059\u3079\u304d\u304b\uff1f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#CRM%E3%82%BD%E3%83%95%E3%83%88%E3%82%A6%E3%82%A7%E3%82%A2%E3%81%AB%E4%B8%8D%E5%8F%AF%E6%AC%A0%E3%81%AA%E6%A9%9F%E8%83%BD\" >CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u4e0d\u53ef\u6b20\u306a\u6a5f\u80fd<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#%E9%81%A9%E5%88%87%E3%81%AACRM%E3%82%92%E9%81%B8%E3%81%B6%E3%81%9F%E3%82%81%E3%81%AE%E5%9F%BA%E6%BA%96\" >\u9069\u5207\u306aCRM\u3092\u9078\u3076\u305f\u3081\u306e\u57fa\u6e96<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#CRM%E3%81%A8ERP%E3%81%AE%E9%81%95%E3%81%84\" >CRM\u3068ERP\u306e\u9055\u3044<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#%E3%82%AA%E3%83%B3%E3%83%A9%E3%82%A4%E3%83%B3CRM%E3%81%A8%E3%82%AA%E3%83%95%E3%83%A9%E3%82%A4%E3%83%B3CRM%E3%81%AE%E6%AF%94%E8%BC%83\" >\u30aa\u30f3\u30e9\u30a4\u30f3CRM\u3068\u30aa\u30d5\u30e9\u30a4\u30f3CRM\u306e\u6bd4\u8f03<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#%E4%B8%80%E8%88%AC%E7%9A%84%E3%81%AACRM%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AE%E7%A8%AE%E9%A1%9E\" >\u4e00\u822c\u7684\u306aCRM\u30b7\u30b9\u30c6\u30e0\u306e\u7a2e\u985e<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#%E4%BC%81%E6%A5%AD%E5%BD%A2%E6%85%8B%E3%81%94%E3%81%A8%E3%81%AECRM%E3%81%AE%E5%BD%B9%E5%89%B2\" >\u4f01\u696d\u5f62\u614b\u3054\u3068\u306eCRM\u306e\u5f79\u5272<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#%E3%83%9E%E3%83%BC%E3%82%B1%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%82%AD%E3%83%A3%E3%83%B3%E3%83%9A%E3%83%BC%E3%83%B3%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8BCRM%E3%81%AE%E5%BD%B9%E5%89%B2\" >\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306b\u304a\u3051\u308bCRM\u306e\u5f79\u5272<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#CRM%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8BAI%E3%81%AE%E6%B4%BB%E7%94%A8\" >CRM\u30b7\u30b9\u30c6\u30e0\u306b\u304a\u3051\u308bAI\u306e\u6d3b\u7528<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/technest.com.vn\/ja\/crm-software\/#%E7%8F%BE%E5%9C%A8%E6%99%AE%E5%8F%8A%E3%81%97%E3%81%A6%E3%81%84%E3%82%8B%E4%B8%BB%E3%81%AACRM%E3%82%BD%E3%83%95%E3%83%88%E3%82%A6%E3%82%A7%E3%82%A2\" >\u73fe\u5728\u666e\u53ca\u3057\u3066\u3044\u308b\u4e3b\u306aCRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"CRM%E3%82%BD%E3%83%95%E3%83%88%E3%82%A6%E3%82%A7%E3%82%A2%E3%81%A8%E3%81%AF%E4%BD%95%E3%81%8B%EF%BC%9F\"><\/span><b>CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306f\u4f55\u304b\uff1f<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u7ba1\u7406\u306b\u304a\u3051\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u529b\u3092\u5341\u5206\u306b\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u307e\u305a\u306f\u3053\u306e\u30c4\u30fc\u30eb\u306e\u672c\u8cea\u3092\u660e\u78ba\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002CRM\u306f\u5358\u306a\u308b\u96fb\u8a71\u756a\u53f7\u306e\u4fdd\u7ba1\u5834\u6240\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u30b8\u30e3\u30fc\u30cb\u30fc\u5168\u4f53\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u4e00\u3064\u306e\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306a\u306e\u3067\u3059\u3002<\/span><\/p>\n<figure id=\"attachment_3273\" aria-describedby=\"caption-attachment-3273\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3273 size-full\" title=\"CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306f\u4f55\u304b\uff1f\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-1.png\" alt=\"CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306f\u4f55\u304b\uff1f\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-1.png 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-1-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3273\" class=\"wp-caption-text\">CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306f\u4f55\u304b\uff1f<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"CRM%E3%81%AE%E6%A6%82%E5%BF%B5\"><\/span><b>CRM\u306e\u6982\u5ff5<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><b>CRM<\/b><span style=\"font-weight: 400;\">\u306f <\/span><i><span style=\"font-weight: 400;\">Customer Relationship Management<\/span><\/i><span style=\"font-weight: 400;\">\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u306e\u7565\u79f0\u3067\u3059\u3002\u3053\u308c\u306f\u3001\u4f01\u696d\u304c\u65e2\u5b58\u9867\u5ba2\u304a\u3088\u3073\u898b\u8fbc\u307f\u9867\u5ba2\u3068\u306e\u3042\u3089\u3086\u308b\u63a5\u70b9\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u6226\u7565\u3067\u3042\u308a\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3082\u3042\u308a\u307e\u3059\u3002CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u6700\u7d42\u7684\u306a\u76ee\u7684\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u95a2\u4fc2\u3092\u6539\u5584\u3057\u3001\u9867\u5ba2\u7dad\u6301\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3001\u58f2\u4e0a\u306e\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u3053\u3068\u306b\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"%E7%A4%BE%E5%86%85%E3%81%A7%E8%AA%B0%E3%81%8CCRM%E3%82%92%E4%BD%BF%E7%94%A8%E3%81%99%E3%82%8B%E3%81%AE%E3%81%8B%EF%BC%9F\"><\/span><b>\u793e\u5185\u3067\u8ab0\u304cCRM\u3092\u4f7f\u7528\u3059\u308b\u306e\u304b\uff1f<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306f\u7279\u5b9a\u306e\u500b\u4eba\u306e\u305f\u3081\u306e\u3082\u306e\u3067\u306f\u306a\u304f\u3001\u90e8\u9580\u9593\u3092\u7e4b\u3050\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\uff1a<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u55b6\u696d\u30c1\u30fc\u30e0\uff08Sales\uff09:<\/b><span style=\"font-weight: 400;\"> \u898b\u8fbc\u307f\u5ba2\uff08\u30ea\u30fc\u30c9\uff09\u306e\u6bb5\u968e\u304b\u3089\u5951\u7d04\u7de0\u7d50\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u8ffd\u8de1\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30fc\u30e0:<\/b><span style=\"font-weight: 400;\"> \u9867\u5ba2\u884c\u52d5\u3092\u5206\u6790\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u90e8\u9580\uff08CS\uff09:<\/b><span style=\"font-weight: 400;\"> \u65e2\u5b58\u306e\u53d6\u5f15\u5c65\u6b74\u306b\u57fa\u3065\u3044\u3066\u82e6\u60c5\u3092\u53d7\u3051\u4ed8\u3051\u3001\u30c8\u30e9\u30d6\u30eb\u3092\u89e3\u6c7a\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u7d4c\u55b6\u5c64\u30fbCEO:<\/b><span style=\"font-weight: 400;\"> \u8996\u899a\u5316\u3055\u308c\u305f\u30ec\u30dd\u30fc\u30c8\u3092\u78ba\u8a8d\u3057\u3001\u5b9f\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u6226\u7565\u7684\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"CRM%E3%82%BD%E3%83%95%E3%83%88%E3%82%A6%E3%82%A7%E3%82%A2%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%82%8B%E3%83%A1%E3%83%AA%E3%83%83%E3%83%88\"><\/span><b>CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u5c0e\u5165\u306f\u3001\u4f01\u696d\u306e\u904b\u55b6\u65b9\u6cd5\u306b\u753b\u671f\u7684\u306a\u5909\u5316\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002Excel\u3084\u624b\u5e33\u306b\u3088\u308b\u30d0\u30e9\u30d0\u30e9\u306a\u7ba1\u7406\u306b\u4ee3\u308f\u308a\u3001\u4f01\u696d\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u3042\u3089\u3086\u308b\u30e1\u30ea\u30c3\u30c8\u304c\u96c6\u7d04\u3055\u308c\u305f\u300c\u4e2d\u592e\u8133\u300d\u3092\u624b\u306b\u3059\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<figure id=\"attachment_3274\" aria-describedby=\"caption-attachment-3274\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3274 size-full\" title=\"CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-2.png\" alt=\"CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-2.png 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-2-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3274\" class=\"wp-caption-text\">CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/figcaption><\/figure>\n<ul>\n<li><b>\u9867\u5ba2\u60c5\u5831\u306e\u7ba1\u7406: <\/b><span style=\"font-weight: 400;\">\u6c0f\u540d\u3001\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3001\u8cfc\u5165\u5c65\u6b74\u304b\u3089\u8da3\u5473\u55dc\u597d\u306b\u95a2\u3059\u308b\u7d30\u304b\u306a\u30e1\u30e2\u307e\u3067\u3001\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u304c\u4e00\u5143\u7ba1\u7406\u3055\u308c\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30c7\u30fc\u30bf\u304c\u500b\u4eba\u306ePC\u306b\u5206\u6563\u3057\u305f\u308a\u3001\u5f93\u696d\u54e1\u306e\u9000\u8077\u6642\u306b\u60c5\u5831\u304c\u5931\u308f\u308c\u305f\u308a\u3059\u308b\u72b6\u6cc1\u3092\u89e3\u6d88\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><b>\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5411\u4e0a: <\/b><span style=\"font-weight: 400;\">CRM\u306f\u3001\u9867\u5ba2\u304c\u307e\u3055\u306b\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u4f01\u696d\u304c\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\uff08Facebook\u3001Zalo\u3001\u30e1\u30fc\u30eb\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff09\u306e\u7d71\u5408\u306b\u3088\u308a\u3001\u5358\u4e00\u306e\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3067\u5373\u5ea7\u306b\u9867\u5ba2\u3078\u8fd4\u4fe1\u3067\u304d\u308b\u305f\u3081\u3001\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3067\u8aa0\u5b9f\u306a\u5370\u8c61\u3092\u4e0e\u3048\u307e\u3059\u3002<\/span><\/li>\n<li><b>\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u306e\u6539\u5584: <\/b><span style=\"font-weight: 400;\">\u9867\u5ba2\u304b\u3089\u96fb\u8a71\u304c\u3042\u3063\u305f\u969b\u3001CS\u62c5\u5f53\u8005\u306f\u305d\u306e\u9867\u5ba2\u304c\u8ab0\u3067\u3001\u904e\u53bb\u306b\u4f55\u3092\u8cfc\u5165\u3057\u3001\u3069\u306e\u3088\u3046\u306a\u554f\u984c\u304c\u3042\u3063\u305f\u304b\u3092\u5373\u5ea7\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u6df1\u3044\u7406\u89e3\u306b\u3088\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u306f\u304b\u3064\u3066\u306a\u3044\u307b\u3069\u8fc5\u901f\u304b\u3064\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u3082\u306e\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<li><b>\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u306e\u6700\u9069\u5316: <\/b><span style=\"font-weight: 400;\">\u898b\u7a4d\u66f8\u306e\u9001\u4ed8\u3001\u30a2\u30dd\u30a4\u30f3\u30c8\u306e\u30ea\u30de\u30a4\u30f3\u30c9\u304b\u3089\u3001\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\uff08\u8ca9\u58f2\u30d5\u30a7\u30cd\u30eb\uff09\u306e\u8ffd\u8de1\u307e\u3067\u3001\u5404\u30b9\u30c6\u30c3\u30d7\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002\u55b6\u696d\u62c5\u5f53\u8005\u306f\u898b\u8fbc\u307f\u5ba2\u3092\u898b\u843d\u3068\u3059\u3053\u3068\u304c\u306a\u304f\u306a\u308a\u3001\u6210\u7d04\u7387\u306e\u9ad8\u3044\u6848\u4ef6\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<li><b>\u5206\u6790\u3068\u30ec\u30dd\u30fc\u30c8: <\/b><span style=\"font-weight: 400;\">\u30c7\u30fc\u30bf\u306e\u96c6\u8a08\u306b\u4f55\u6642\u9593\u3082\u8cbb\u3084\u3059\u4ee3\u308f\u308a\u306b\u3001CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u6570\u56de\u306e\u30af\u30ea\u30c3\u30af\u3060\u3051\u3067\u3001\u58f2\u4e0a\u3001\u5f93\u696d\u54e1\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3001ROI\uff08\u6295\u8cc7\u53ce\u76ca\u7387\uff09\u306e\u30ec\u30dd\u30fc\u30c8\u56f3\u8868\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/span><\/li>\n<li><b>\u9577\u671f\u7684\u306a\u95a2\u4fc2\u306e\u69cb\u7bc9: <\/b><span style=\"font-weight: 400;\">\u8a95\u751f\u65e5\u306e\u304a\u795d\u3044\u3084\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u7279\u5178\u9001\u4ed8\u3068\u3044\u3063\u305f\u81ea\u52d5\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3092\u300c\u80b2\u6210\u300d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30ea\u30d4\u30fc\u30c8\u7387\u306e\u5411\u4e0a\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/span><\/li>\n<li><b>\u30c1\u30fc\u30e0\u306e\u9023\u643a: <\/b><span style=\"font-weight: 400;\">\u90e8\u7f72\u9593\u3067\u60c5\u5831\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u5171\u6709\u3055\u308c\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u306f\u55b6\u696d\u304c\u3069\u306e\u9867\u5ba2\u3092\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u304b\u3092\u628a\u63e1\u3057\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u304c\u3069\u308c\u3060\u3051\u306e\u898b\u8fbc\u307f\u5ba2\u3092\u7372\u5f97\u3057\u305f\u304b\u3092\u77e5\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u7d71\u4e00\u3055\u308c\u305f\u904b\u7528\u4f53\u5236\u3092\u69cb\u7bc9\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li><b>\u4e0d\u6b63\u78ba\u306a\u30c7\u30fc\u30bf\u306e\u30c1\u30a7\u30c3\u30af: <\/b><span style=\"font-weight: 400;\">\u6700\u65b0\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u306f\u3001\u91cd\u8907\u30c7\u30fc\u30bf\u3092\u81ea\u52d5\u7684\u306b\u62bd\u51fa\u3057\u305f\u308a\u3001\u8aa4\u3063\u305f\u60c5\u5831\uff08\u30e1\u30fc\u30eb\u5f62\u5f0f\u3084\u96fb\u8a71\u756a\u53f7\u306e\u9593\u9055\u3044\uff09\u3092\u8b66\u544a\u3057\u305f\u308a\u3059\u308b\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30c7\u30fc\u30bf\u306e\u300c\u71c3\u6599\u6e90\u300d\u304c\u5e38\u306b\u30af\u30ea\u30fc\u30f3\u3067\u6b63\u78ba\u3067\u3042\u308b\u3053\u3068\u3092\u4fdd\u8a3c\u3057\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"%E4%BC%81%E6%A5%AD%E3%81%AF%E3%81%84%E3%81%A4CRM%E3%82%92%E5%B0%8E%E5%85%A5%E3%81%99%E3%81%B9%E3%81%8D%E3%81%8B%EF%BC%9F\"><\/span><b>\u4f01\u696d\u306f\u3044\u3064CRM\u3092\u5c0e\u5165\u3059\u3079\u304d\u304b\uff1f<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u4f01\u696d\u304c\u300c\u81ea\u793e\u306fCRM\u3092\u4f7f\u3046\u306b\u306f\u5c0f\u3055\u3059\u304e\u308b\u306e\u3067\u306f\u306a\u3044\u304b\uff1f\u300d\u3068\u81ea\u554f\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u5b9f\u969b\u306b\u306f\u3001\u898f\u6a21\u3088\u308a\u3082\u7ba1\u7406\u306e\u5fc5\u8981\u6027\u306e\u65b9\u304c\u91cd\u8981\u3067\u3059\u3002\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u5146\u5019\u304c\u898b\u3089\u308c\u308b\u5834\u5408\u306f\u3001\u3059\u3050\u306b\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u3079\u304d\u3067\u3059\u3002<\/span><\/p>\n<figure id=\"attachment_3275\" aria-describedby=\"caption-attachment-3275\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3275 size-full\" title=\"\u4f01\u696d\u306f\u3044\u3064CRM\u3092\u5c0e\u5165\u3059\u3079\u304d\u304b\uff1f\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-3.png\" alt=\"\u4f01\u696d\u306f\u3044\u3064CRM\u3092\u5c0e\u5165\u3059\u3079\u304d\u304b\uff1f\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-3.png 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-3-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3275\" class=\"wp-caption-text\">\u4f01\u696d\u306f\u3044\u3064CRM\u3092\u5c0e\u5165\u3059\u3079\u304d\u304b\uff1f<\/figcaption><\/figure>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u9867\u5ba2\u30c7\u30fc\u30bf\u304c\u7d1b\u5931\u3057\u3066\u3044\u308b\u3001\u3042\u308b\u3044\u306f\u6563\u5728\u3057\u3066\u3044\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u55b6\u696d\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u3078\u306e\u8fd4\u4fe1\u3092\u983b\u7e41\u306b\u5fd8\u308c\u3066\u3057\u307e\u3046\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u5e83\u544a\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u52b9\u679c\u6e2c\u5b9a\u304c\u56f0\u96e3\u3067\u3042\u308b\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u30b3\u30b9\u30c8\u304c\u9ad8\u3059\u304e\u308b\u4e00\u65b9\u3067\u3001\u65e2\u5b58\u9867\u5ba2\u304c\u3059\u3050\u306b\u96e2\u8131\u3057\u3066\u3057\u307e\u3046\u3002<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"CRM%E3%82%BD%E3%83%95%E3%83%88%E3%82%A6%E3%82%A7%E3%82%A2%E3%81%AB%E4%B8%8D%E5%8F%AF%E6%AC%A0%E3%81%AA%E6%A9%9F%E8%83%BD\"><\/span><b>CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u4e0d\u53ef\u6b20\u306a\u6a5f\u80fd<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u6295\u8cc7\u52b9\u7387\u3092\u78ba\u5b9f\u306b\u3059\u308b\u305f\u3081\u306b\u30012026\u5e74\u306b\u304a\u3051\u308b\u6a19\u6e96\u7684\u306aCRM\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u4ee5\u4e0b\u306e\u30b3\u30a2\u6a5f\u80fd\u3092\u5099\u3048\u3066\u3044\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ea\u30fc\u30c9\u7ba1\u7406\uff08\u898b\u8fbc\u307f\u5ba2\u7ba1\u7406\uff09\uff1a<\/b><span style=\"font-weight: 400;\"> \u591a\u69d8\u306a\u30c1\u30e3\u30cd\u30eb\u304b\u3089\u9867\u5ba2\u30bd\u30fc\u30b9\u3092\u53ce\u96c6\u3057\u3001\u5206\u985e\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u7ba1\u7406\uff1a<\/b><span style=\"font-weight: 400;\"> \u5546\u8ac7\u306e\u5404\u30b9\u30c6\u30fc\u30b8\u3092\u8996\u899a\u7684\u306b\u8868\u793a\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u81ea\u52d5\u5316\uff08\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\uff1a<\/b><span style=\"font-weight: 400;\"> \u8a2d\u5b9a\u3055\u308c\u305f\u30b7\u30ca\u30ea\u30aa\u306b\u57fa\u3065\u3044\u3066\u3001\u30e1\u30fc\u30eb\u3084SMS\u3092\u81ea\u52d5\u9001\u4fe1\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30de\u30eb\u30c1\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u7d71\u5408\uff1a<\/b><span style=\"font-weight: 400;\"> Zalo\u3001Facebook\u3001VoIP\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306a\u3069\u306e\u30c4\u30fc\u30eb\u3068\u7c21\u5358\u306b\u9023\u643a\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\uff1a<\/b><span style=\"font-weight: 400;\"> \u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3092\u901a\u3058\u3066\u3001\u5f93\u696d\u54e1\u304c\u3044\u3064\u3067\u3082\u3069\u3053\u3067\u3082\u50cd\u3051\u308b\u3088\u3046\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"%E9%81%A9%E5%88%87%E3%81%AACRM%E3%82%92%E9%81%B8%E3%81%B6%E3%81%9F%E3%82%81%E3%81%AE%E5%9F%BA%E6%BA%96\"><\/span><b>\u9069\u5207\u306aCRM\u3092\u9078\u3076\u305f\u3081\u306e\u57fa\u6e96<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u5e02\u5834\u306b\u306f\u4f55\u767e\u3082\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u3059\u3079\u3066\u304c\u3042\u306a\u305f\u306e\u4f01\u696d\u306b\u300c\u30d5\u30a3\u30c3\u30c8\u300d\u3059\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u8ce2\u660e\u306a\u9078\u629e\u3092\u3059\u308b\u305f\u3081\u306b\u3001\u4ee5\u4e0b\u306e\u57fa\u6e96\u3092\u8003\u616e\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<figure id=\"attachment_3276\" aria-describedby=\"caption-attachment-3276\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3276 size-full\" title=\"\u9069\u5207\u306aCRM\u3092\u9078\u3076\u305f\u3081\u306e\u57fa\u6e96\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-4.png\" alt=\"\u9069\u5207\u306aCRM\u3092\u9078\u3076\u305f\u3081\u306e\u57fa\u6e96\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-4.png 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-4-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3276\" class=\"wp-caption-text\">\u9069\u5207\u306aCRM\u3092\u9078\u3076\u305f\u3081\u306e\u57fa\u6e96<\/figcaption><\/figure>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30cb\u30fc\u30ba\u306b\u5408\u3063\u305f\u6a5f\u80fd\uff1a<\/b><span style=\"font-weight: 400;\"> \u4e0d\u8981\u306a\u6a5f\u80fd\u304c\u591a\u3059\u304e\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306f\u9078\u3070\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\u73fe\u5728\u306e\u8ab2\u984c\uff08\u30da\u30a4\u30f3\u30dd\u30a4\u30f3\u30c8\uff09\u3092\u7684\u78ba\u306b\u89e3\u6c7a\u3059\u308b\u30c4\u30fc\u30eb\u3092\u512a\u5148\u3057\u307e\u3057\u3087\u3046\u3002\u4f8b\u3048\u3070\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u5f37\u307f\u304c\u3042\u308b\u306a\u3089\u3001\u5f37\u529b\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u6301\u3064CRM\u3092\u9078\u3093\u3067\u304f\u3060\u3055\u3044\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u4e88\u7b97\u306b\u898b\u5408\u3063\u305f\u4fa1\u683c\uff1a<\/b><span style=\"font-weight: 400;\"> \u6708\u984d\u30e9\u30a4\u30bb\u30f3\u30b9\u6599\u3001\u5c0e\u5165\u8cbb\u7528\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u8cbb\u7528\u3001\u5c06\u6765\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u8cbb\u7528\u3092\u542b\u3080\u300c<strong><a title=\"\u7dcf\u6240\u6709\u30b3\u30b9\u30c8\uff08TCO\uff09\" href=\"https:\/\/en.wikipedia.org\/wiki\/Total_cost_of_ownership\" target=\"_blank\" rel=\"nofollow noopener\">\u7dcf\u6240\u6709\u30b3\u30b9\u30c8\uff08TCO\uff09<\/a><\/strong>\u300d\u3092\u7b97\u51fa\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3068\u62e1\u5f35\u6027\uff1a<\/b><span style=\"font-weight: 400;\"> \u4f01\u696d\u306f\u6642\u9593\u306e\u7d4c\u904e\u3068\u3068\u3082\u306b\u6210\u9577\u3057\u307e\u3059\u3002\u9867\u5ba2\u6570\u304c\u6025\u5897\u3057\u305f\u969b\u306b\u3001\u30c7\u30fc\u30bf\u9805\u76ee\u306e\u8ffd\u52a0\u30fb\u524a\u9664\u3084\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u304c\u53ef\u80fd\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u4f7f\u3044\u3084\u3059\u3055\u3068\u5229\u4fbf\u6027\uff1a<\/b><span style=\"font-weight: 400;\"> \u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u304c\u8907\u96d1\u3059\u304e\u308b\u3068\u3001\u5f93\u696d\u54e1\u306f\u4f7f\u7528\u3092\u656c\u9060\u3057\u307e\u3059\u3002\u512a\u308c\u305f\u30b7\u30b9\u30c6\u30e0\u3068\u306f\u30011\u301c2\u56de\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3067\u8ab0\u3067\u3082\u6163\u308c\u3001\u4f7f\u3044\u3053\u306a\u305b\u308b\u3082\u306e\u3067\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30c7\u30fc\u30bf\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\uff1a<\/b><span style=\"font-weight: 400;\"> \u9867\u5ba2\u306f\u6700\u5927\u306e\u8cc7\u7523\u3067\u3059\u3002\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u304c\u56fd\u969b\u7684\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u8a8d\u8a3c\u3092\u53d6\u5f97\u3057\u3066\u304a\u308a\u3001\u53b3\u683c\u306a\u6a29\u9650\u7ba1\u7406\u3068\u5b9a\u671f\u7684\u306a\u30c7\u30fc\u30bf\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3092\u884c\u3063\u3066\u3044\u308b\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\uff1a<\/b><span style=\"font-weight: 400;\"> \u6280\u8853\u7684\u306a\u30c8\u30e9\u30d6\u30eb\u306f\u907f\u3051\u3089\u308c\u307e\u305b\u3093\u3002\u30d9\u30c8\u30ca\u30e0\u56fd\u5185\u306b\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u3042\u308a\u300124\u6642\u9593365\u65e5\u8fc5\u901f\u306b\u5bfe\u5fdc\u3057\u3066\u304f\u308c\u308b\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3092\u9078\u3076\u3053\u3068\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u306e\u4e2d\u65ad\u3092\u9632\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"CRM%E3%81%A8ERP%E3%81%AE%E9%81%95%E3%81%84\"><\/span><b>CRM\u3068ERP\u306e\u9055\u3044<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u4eba\u304c\u3053\u308c\u30892\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u6df7\u540c\u3057\u304c\u3061\u3067\u3059\u304c\u3001\u305d\u306e\u76ee\u7684\u306f\u660e\u78ba\u306b\u7570\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>CRM (Customer Relationship Management):<\/b><span style=\"font-weight: 400;\"> \u300c\u30a2\u30a6\u30c8\u30d7\u30c3\u30c8\uff08\u51fa\u53e3\uff09\u300d\u3001\u3064\u307e\u308a\u9867\u5ba2\u3068\u53ce\u76ca\u306b\u7126\u70b9\u3092\u5f53\u3066\u307e\u3059\u3002\u76ee\u7684\u306f\u3001\u3088\u308a\u591a\u304f\u306e\u5546\u54c1\u3092\u8ca9\u58f2\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u3067\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>ERP (Enterprise Resource Planning):<\/b><span style=\"font-weight: 400;\"> \u300c\u30a4\u30f3\u30b5\u30a4\u30c9\uff08\u5185\u90e8\uff09\u300d\u3001\u3064\u307e\u308a\u4f1a\u8a08\u3001\u4eba\u4e8b\u3001\u88fd\u9020\u3001\u5009\u5eab\u306a\u3069\u306b\u7126\u70b9\u3092\u5f53\u3066\u307e\u3059\u3002\u76ee\u7684\u306f\u3001\u30b3\u30b9\u30c8\u3092\u6700\u9069\u5316\u3057\u3001\u4f01\u696d\u306e\u7d4c\u55b6\u8cc7\u6e90\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"%E3%82%AA%E3%83%B3%E3%83%A9%E3%82%A4%E3%83%B3CRM%E3%81%A8%E3%82%AA%E3%83%95%E3%83%A9%E3%82%A4%E3%83%B3CRM%E3%81%AE%E6%AF%94%E8%BC%83\"><\/span><b>\u30aa\u30f3\u30e9\u30a4\u30f3CRM\u3068\u30aa\u30d5\u30e9\u30a4\u30f3CRM\u306e\u6bd4\u8f03<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u5c0e\u5165\u5f62\u614b\u306e\u9078\u629e\u306f\u3001\u4f01\u696d\u306e\u67d4\u8edf\u6027\u306b\u5927\u304d\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u3002<\/span><br \/>\n<!-- Responsive styled table --><\/p>\n<div style=\"overflow-x: auto;\">\n<table style=\"border-collapse: collapse; width: 100%; font-family: Arial, Helvetica, sans-serif; font-size: 15px; min-width: 720px;\" border=\"1\" cellspacing=\"0\" cellpadding=\"10\">\n<thead style=\"background-color: #f2f2f2;\">\n<tr>\n<th style=\"text-align: center;\"><b>\u6bd4\u8f03\u9805\u76ee<\/b><\/th>\n<th style=\"text-align: center;\"><b>\u30aa\u30f3\u30e9\u30a4\u30f3CRM (\u30af\u30e9\u30a6\u30c9)<\/b><\/th>\n<th style=\"text-align: center;\"><b>\u30aa\u30d5\u30e9\u30a4\u30f3CRM (\u30aa\u30f3\u30d7\u30ec\u30df\u30b9)<\/b><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"background-color: #ffffff;\">\n<td><b>\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb<\/b><\/td>\n<td>\u30d6\u30e9\u30a6\u30b6\u3084\u30a2\u30d7\u30ea\u7d4c\u7531\u3067\u30a2\u30af\u30bb\u30b9<\/td>\n<td>\u81ea\u793e\u306e\u30b5\u30fc\u30d0\u30fc\u306b\u76f4\u63a5\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb<\/td>\n<\/tr>\n<tr style=\"background-color: #fafafa;\">\n<td><b>\u6295\u8cc7\u30b3\u30b9\u30c8<\/b><\/td>\n<td>\u6708\u984d\/\u5e74\u984d\u6255\u3044\uff08\u521d\u671f\u8cbb\u7528\u304c\u5b89\u3044\uff09<\/td>\n<td>\u30b5\u30fc\u30d0\u30fc\u30fb\u30a4\u30f3\u30d5\u30e9\u6295\u8cc7\uff08\u521d\u671f\u8cbb\u7528\u304c\u9ad8\u3044\uff09<\/td>\n<\/tr>\n<tr style=\"background-color: #ffffff;\">\n<td><b>\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9<\/b><\/td>\n<td>\u30d9\u30f3\u30c0\u30fc\u304c\u81ea\u52d5\u3067\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8<\/td>\n<td>\u81ea\u793e\u3067\u7ba1\u7406\u30fb\u4fdd\u5b88\u3092\u884c\u3046<\/td>\n<\/tr>\n<tr style=\"background-color: #fafafa;\">\n<td><b>\u67d4\u8edf\u6027\u30fb\u79fb\u52d5\u6027<\/b><\/td>\n<td>\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u304c\u3042\u308c\u3070\u3069\u3053\u3067\u3082\u4f5c\u696d\u53ef\u80fd<\/td>\n<td>\u30aa\u30d5\u30a3\u30b9\u5185\u307e\u305f\u306fVPN\u7d4c\u7531\u306e\u307f<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"%E4%B8%80%E8%88%AC%E7%9A%84%E3%81%AACRM%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AE%E7%A8%AE%E9%A1%9E\"><\/span><b>\u4e00\u822c\u7684\u306aCRM\u30b7\u30b9\u30c6\u30e0\u306e\u7a2e\u985e<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u73fe\u5728\u3001CRM\u306f\u4f7f\u7528\u76ee\u7684\u306b\u5fdc\u3058\u3066\u4e3b\u306b3\u3064\u306e\u30bf\u30a4\u30d7\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u5206\u6790\u578bCRM (Operational CRM):<\/b><span style=\"font-weight: 400;\"> \u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u81ea\u52d5\u5316\u306b\u7279\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u5206\u6790\u578bCRM (Analytical CRM):<\/b><span style=\"font-weight: 400;\"> \u30c7\u30fc\u30bf\u3092\u6df1\u304f\u6398\u308a\u4e0b\u3052\u3001\u9867\u5ba2\u884c\u52d5\u306e\u30c8\u30ec\u30f3\u30c9\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u306b\u7279\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u5354\u8abf\u578bCRM (Collaborative CRM):<\/b><span style=\"font-weight: 400;\"> \u793e\u5185\u5916\u306e\u5404\u90e8\u9580\u9593\u3067\u9867\u5ba2\u60c5\u5831\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u306b\u7279\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"%E4%BC%81%E6%A5%AD%E5%BD%A2%E6%85%8B%E3%81%94%E3%81%A8%E3%81%AECRM%E3%81%AE%E5%BD%B9%E5%89%B2\"><\/span><b>\u4f01\u696d\u5f62\u614b\u3054\u3068\u306eCRM\u306e\u5f79\u5272<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B2B\u4f01\u696d:<\/b><span style=\"font-weight: 400;\"> CRM\u306f\u3001\u9577\u671f\u7684\u3067\u8907\u96d1\u306a\u8ca9\u58f2\u30b5\u30a4\u30af\u30eb\u3092\u7ba1\u7406\u3057\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u4f01\u696d\u5185\u306e\u8907\u6570\u306e\u7a93\u53e3\uff08\u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\uff09\u3068\u306e\u95a2\u4fc2\u3092\u7dad\u6301\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>B2C\u4f01\u696d:<\/b><span style=\"font-weight: 400;\"> \u5927\u91cf\u306e\u500b\u4eba\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u51e6\u7406\u3068\u3001\u8cfc\u5165\u983b\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u81ea\u52d5\u5316\u306b\u7126\u70b9\u3092\u5f53\u3066\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"%E3%83%9E%E3%83%BC%E3%82%B1%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%82%AD%E3%83%A3%E3%83%B3%E3%83%9A%E3%83%BC%E3%83%B3%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8BCRM%E3%81%AE%E5%BD%B9%E5%89%B2\"><\/span><b>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306b\u304a\u3051\u308bCRM\u306e\u5f79\u5272<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">CRM\u306f\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u300c\u30a2\u30f3\u30ab\u30fc\uff08\u9328\uff09\u300d\u3068\u306a\u308a\u307e\u3059\u3002\u30e1\u30fc\u30eb\u3092\u7121\u5dee\u5225\u306b\u5927\u91cf\u9001\u4fe1\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u3092\u7d30\u304b\u304f\u30bb\u30b0\u30e1\u30f3\u30c8\u5316\uff08\u5206\u985e\uff09\u3057\u3001\u7684\u78ba\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5c4a\u3051\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"CRM%E3%82%B7%E3%82%B9%E3%83%86%E3%83%A0%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8BAI%E3%81%AE%E6%B4%BB%E7%94%A8\"><\/span><b>CRM\u30b7\u30b9\u30c6\u30e0\u306b\u304a\u3051\u308bAI\u306e\u6d3b\u7528<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">2026\u5e74\u306f\u3001\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u304cCRM\u306b\u6df1\u304f\u7d71\u5408\u3055\u308c\u3001\u7206\u767a\u7684\u306b\u666e\u53ca\u3057\u305f\u5e74\u3068\u306a\u308a\u307e\u3057\u305f\u3002AI\u306f\u3082\u306f\u3084\u8d05\u6ca2\u306a\u6a5f\u80fd\u3067\u306f\u306a\u304f\u3001\u5f37\u529b\u306a\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<figure id=\"attachment_3277\" aria-describedby=\"caption-attachment-3277\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3277 size-full\" title=\"CRM\u30b7\u30b9\u30c6\u30e0\u306b\u304a\u3051\u308bAI\u306e\u6d3b\u7528\" src=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-5.png\" alt=\"CRM\u30b7\u30b9\u30c6\u30e0\u306b\u304a\u3051\u308bAI\u306e\u6d3b\u7528\" width=\"600\" height=\"400\" srcset=\"https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-5.png 600w, https:\/\/technest.com.vn\/wp-content\/uploads\/2026\/01\/phan-mem-crm-5-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3277\" class=\"wp-caption-text\">CRM\u30b7\u30b9\u30c6\u30e0\u306b\u304a\u3051\u308bAI\u306e\u6d3b\u7528<\/figcaption><\/figure>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u58f2\u4e0a\u4e88\u6e2c:<\/b><span style=\"font-weight: 400;\"> AI\u304c\u904e\u53bb\u306e\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u6b21\u56db\u534a\u671f\u306e\u53ce\u76ca\u306b\u3064\u3044\u3066\u6b63\u78ba\u306a\u4e88\u6e2c\u3092\u63d0\u793a\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30ea\u30fc\u30c9\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\uff08\u898b\u8fbc\u307f\u5ba2\u306e\u683c\u4ed8\u3051\uff09:<\/b><span style=\"font-weight: 400;\"> \u3069\u306e\u9867\u5ba2\u304c\u6210\u7d04\u306b\u81f3\u308b\u53ef\u80fd\u6027\u304c\u6700\u3082\u9ad8\u3044\u304b\u3092\u81ea\u52d5\u7684\u306b\u8a55\u4fa1\u3057\u3001\u30b9\u30bf\u30c3\u30d5\u304c\u512a\u5148\u7684\u306b\u5bfe\u5fdc\u3059\u3079\u304d\u5bfe\u8c61\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8:<\/b><span style=\"font-weight: 400;\"> \u9867\u5ba2\u304b\u3089\u306e\u3088\u304f\u3042\u308b\u8cea\u554f\u306b\u5bfe\u3057\u3066\u3001\u81ea\u7136\u306a\u8a00\u8a9e\u306724\u6642\u9593365\u65e5\u5bfe\u5fdc\u3057\u307e\u3059\u3002\u8907\u96d1\u306a\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u306e\u307f\u3001\u4eba\u9593\u306e\u30b9\u30bf\u30c3\u30d5\u306b\u5f15\u304d\u7d99\u304e\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"%E7%8F%BE%E5%9C%A8%E6%99%AE%E5%8F%8A%E3%81%97%E3%81%A6%E3%81%84%E3%82%8B%E4%B8%BB%E3%81%AACRM%E3%82%BD%E3%83%95%E3%83%88%E3%82%A6%E3%82%A7%E3%82%A2\"><\/span><b>\u73fe\u5728\u666e\u53ca\u3057\u3066\u3044\u308b\u4e3b\u306aCRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u4f01\u696d\u306e\u898f\u6a21\u3084\u4e88\u7b97\u306b\u5fdc\u3058\u3066\u3001\u4ee5\u4e0b\u306e\u4ee3\u8868\u7684\u306a\u30c4\u30fc\u30eb\u3092\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Salesforce:<\/b><span style=\"font-weight: 400;\"> \u4e16\u754c\u306eCRM\u306e\u300c\u738b\u8005\u300d\u3067\u3042\u308a\u3001\u7121\u9650\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3092\u5099\u3048\u3066\u3044\u308b\u305f\u3081\u5927\u4f01\u696d\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>HubSpot:<\/b><span style=\"font-weight: 400;\"> \u4f7f\u3044\u3084\u3059\u3044\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u304c\u7279\u5fb4\u3067\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\u306b\u5f37\u304f\u3001\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u306b\u6700\u9069\u306a\u7121\u6599\u7248\u3082\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Zoho CRM:<\/b><span style=\"font-weight: 400;\"> \u6a5f\u80fd\u3068\u4fa1\u683c\u306e\u30d0\u30e9\u30f3\u30b9\u304c\u53d6\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3001\u4e2d\u5c0f\u4f01\u696d\uff08SMEs\uff09\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>MISA AMIS CRM \/ Getfly \/ SlimCRM:<\/b><span style=\"font-weight: 400;\"> \u30d9\u30c8\u30ca\u30e0\u3092\u4ee3\u8868\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u30d9\u30c8\u30ca\u30e0\u72ec\u81ea\u306e\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3084\u8a00\u8a9e\u306b\u5408\u308f\u305b\u3066\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u73fe\u5730\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3082\u975e\u5e38\u306b\u5145\u5b9f\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><b>CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/b><span style=\"font-weight: 400;\">\u3078\u306e\u6295\u8cc7\u306f\u5358\u306a\u308b\u300c\u7d4c\u8cbb\u300d\u3067\u306f\u306a\u304f\u3001\u6301\u7d9a\u53ef\u80fd\u306a\u672a\u6765\u3078\u306e\u300c\u6295\u8cc7\u300d\u3067\u3059\u3002\u6fc0\u3057\u3044\u5e02\u5834\u7af6\u4e89\u306e\u4e2d\u3067\u3001\u9867\u5ba2\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3057\u305f\u4f01\u696d\u3053\u305d\u304c\u3001\u6700\u7d42\u7684\u306a\u52dd\u5229\u3092\u53ce\u3081\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>2026\u5e74\u306e\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306b\u304a\u3044\u3066\u3001\u30c7\u30fc\u30bf\u306f\u4f01\u696d\u306e\u300c\u77f3\u6cb9\u300d\u306b\u4f8b\u3048\u3089\u308c\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u63a1\u6398\u3057\u51e6\u7406\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u304c\u306a\u3051\u308c\u3070\u3001\u30c7\u30fc\u30bf\u306f\u5358\u306a\u308b\u751f\u6c17\u306e\u306a\u3044\u6570\u5b57\u306e\u7f85\u5217\u306b\u3059\u304e\u307e\u305b\u3093\u3002\u305d\u3053\u3067\u3001CRM\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u304c\u3001\u60c5\u5831\u306e\u7ba1\u7406\u3060\u3051\u3067\u306a\u304f\u3001\u9867<\/p>\n","protected":false},"author":1,"featured_media":3279,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[60],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/posts\/3287"}],"collection":[{"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/comments?post=3287"}],"version-history":[{"count":2,"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/posts\/3287\/revisions"}],"predecessor-version":[{"id":3289,"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/posts\/3287\/revisions\/3289"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/media\/3279"}],"wp:attachment":[{"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/media?parent=3287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/categories?post=3287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/technest.com.vn\/ja\/wp-json\/wp\/v2\/tags?post=3287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}